Engineering Manager - Marketing Tech/Ad Tech/Performance Marketing

Key Skills

AWS, Azure, Cloud computing, Design, Effective communication skills, Google Cloud Platform (GCP), Marketing Strategy, Object-Oriented programming (OO languages), Python Programming

Job Description

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

We are looking for an exceptional Engineering Leader/Manager who is self-motivated and is ready to innovate. We are looking for that leader who can motivate, lead and mentor the team and is passionate about solving complex engineering problems. We are growing and need your help to build our software development team. If there is ever been a right time to join Quince, its right now!

Responsibilities:

• Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
• Active participation in design, development, delivery, and maintenance of software projects
• Responsible for resource planning, execution, and quality of the software delivered by the group
• Lead the group to build sophisticated products using cutting edge technology stack. The products will be used by retail customers and internal business users.
• Work closely with various business stakeholders like Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
• Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
• Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value
• Work closely with Product Managers and Business teams to optimize the ad spend for maximum reach and return on ad spend (ROAS)
• Own the Customer data for Quince and enable insights using the Customer data

Requirements

• A bachelor's degree in Computer Science with 8+ years of experience
• Experience of working in highly dynamic Engineering environment like a start-up
• Deep understanding in one of Object-Oriented programming languages
• Minimum 3 + Years of experience in Python is must to have
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
• Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
• Exceptional verbal and written communications skills
• Attention to detail and quality, and the ability to work well in and across teams
• Experience and knowledge of delivering products with low/no-touch support along with SRE principles
• Prior experience in solving use cases in AdTech/Performance Marketing Engineering is highly desirable

3-6-12 month goals 

3 month goals

-Understand the current Growth related business requirements and solution implementation

-Understand our current Growth Marketing KPIs and achieve the following

-Onboard 12-15 channels completely on the platform

-Mature IT framework to run and quantify results using geolift for 3 channels and RCT for 3 channels

-Mature existing Attribution solution such that we can onboard at least 2 online and 2 offline channels

-Start owning the Marketing Engineering sprints and driving biweekly user meetings from engineering standpoint

-Streamline WBR reporting so that all Growth WBR reporting happens from Looker and required DQ checks are in-place to drive user confidence in the insights

-Develop a close working relationship with Business and Marketing PM and start collaborating productively

-Own the hiring roadmap for the Marketing Engineering team

-Create a 1 year engineering roadmap to scale the current marketing solutions

6 month goals

-Understand the current Retention related business requirements and solution implementation

-Understand our current Retention KPIs and influence the following goals from engineering standpoint by partnering with Retention Business and PM

-Increase email & phone subscription by 200%

-Reduce unsubscription rate by 20%

--Partner with DE team and own all marketing WBR reporting delivery (Growth and Retention) 

-Partner with Data Science and support Repeat Propensity and Recommendation models such that it improves repeat%

-Mature QAM further to onboard all online and offline channels on the platform

-Partner closely with PM and Data Science teams to build our custom Customer Data Platform on Snowflake. Cameron should be able to send personalized email and SMS campaigns using segments/attributes sourced from our CDP

12 month goals

-$90MM spend at a 35% of nGMV

-Meta only 35% of spend

-Improve nGMV % by 10%

-Improve LTV by 10%

-Improve AOV by 10%

-Grow 1 year and 3 year LTV by 10%

-Grow email/SMS revenue to 20% of GMV

=Get customer to shop 4 different franchises within their first year

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.