Senior Product Developer

Key Skills

Aartificial intelligence, API, AWS, Azure, Chatbot, ChatGPT, DevOps, Docker, Elasticsearch, Git, Google Cloud Platform (GCP), Java Programming, Jenkins, Keras software library, Kubernetes-K8s, Large Language Models - LLMs, Leadership, NoSQL, Product Development, Product Management, Python Programming, PyTorch, REDIS, RESTful, SaaS, Scrum Agile Methodology

Job Description

Description and Requirements

At BMC trust is not just a word - it's a way of life! 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

BMC Helix Virtual Agent is seeking a Senior Product Developer for AI/ML. As a developer on this team, you will play a crucial role in designing, developing, and implementing advanced AI and machine learning models into our products and services. This role involves collaborating with other teams, refining AI/ML solutions, and contributing to the organization's innovation through AI/ML technologies.

In this role, you will be:

• Designing, developing, and maintaining high-quality Java and/or Python software applications.
• Collaborating with cross-functional teams to understand requirements and translate them into technical specifications.
• Developing and implementing software solutions that leverage GPT, LLM, and conversational AI technologies.
• Integrating GPT and LLM models into the software architecture to enable natural language understanding and generation.
• Developing conversational AI systems and chatbots that provide intuitive and human-like interactions.
• Implementing and maintaining APIs and microservices to enable seamless integration of conversational AI functionality into existing applications.
• Conducting thorough testing and debugging to ensure the software applications' quality, reliability, and security.
• Staying updated on the latest advancements in GPT, LLM, and conversational AI technologies and proposing innovative solutions and improvements.
• Collaborating with product managers and stakeholders to define and prioritize features and enhancements.

What we are looking for:

• 4+ years of overall experience
• Ability to write robust code in Java and/or Python
• Familiarity with containerization technologies (e.g., Docker) and orchestration platforms (e.g., Kubernetes)
• Understanding of data structures, data modeling, and software architecture
• Experience with software development methodologies, such as Agile or Scrum
• Hands-on experience in building microservices-based applications
• Experience in working with RESTful APIs and designing Software as a Service (SaaS) multi-tenant applications
• Excellent communication skills and ability to work in a team
• Outstanding analytical and problem-solving skills
• Knowledge of cloud platforms, such as AWS, Azure, or GCP, and their associated services
• Proficiency in version control systems (e.g., Git) and build tools (e.g., Maven, Gradle) using Java

It would be an advantage for you to have:

• Experience with DevOps practices and tools, including Jenkins pipelines.
• Knowledge of relational and NoSQL databases like Redis or Elasticsearch and experience with data modeling for microservices.
• Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.