Data Analysis, Data Visualization, Design, Effective communication skills, Transformer, UX design
Course Hero is scaling. We aspire to be one of the most customer-centric companies in the world. To help us achieve this ambition, our Research and Design team is looking for a Lead User Experience Researcher who understands our users and develops meaningful insights, to ground our current products and inform the future. You’re a hands-on researcher with deep knowledge of human needs, motivations and behaviors. You have demonstrated solid skills to work collaboratively across teams, and a proven track record of success in driving user insights into improved user experience, including lasting products and services. You will collaborate on some of the most exciting and critical questions we have about our users, including our students, educators, and tutors.
Here are some ways you’ll make an impact:
Are you our next Lead User Experience Researcher ?
Bonus Points:
Benefits & Perks!
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!
We are a virtual-first company and have employees dispersed throughout the United States and Canada. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed below. You may also be eligible to participate in our bonus program and may be offered an equity award, benefits, and other types of compensation.
This role is eligible for hire in the Vancouver (Canada), and Toronto (Canada).
USCanada
LI-Hybrid
Equal Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.
Course Hero is an American education technology website company based in Redwood City, California, which operates an online learning platform for students to access course-specific study resources (homework, essays and tests). The crowdsourced learning platform contains practice problems, study guides, infographics, class notes, step-by-step explanations, essays, lab reports, videos, user-submitted questions paired with answers from tutors.
Vancouver, BC, Canada
6-8 year
Toronto, ON, Canada
6-8 year
Redwood City, CA, USA
4-6 year