Senior Solutions Architect

Key Skills

Java Programming, Python Programming, C++, C Programming, SQL, Cloud computing, Scala Programming, Machine learning techniques, Data science techniques, MATLAB Programming, PyTorch, TensorFlow, R Programming

Job Description

AXS is seeking a Solutions Architect to join our team in Los Angeles. The Solutions Architect provides vision and leadership to define fan engagement email marketing automations that successfully build profitable, long-term fan relationships while ensuring that all campaigns are aligned with the company's overall strategy, branding, and marketing and sales goals.

• Design, build, and deliver tailored Salesforce email marketing and push notification solutions using Salesforce Marketing Cloud and other integrated technologies/data platforms
• Build & execute salesforce marketing cloud automations supporting pre, during, post event email marketing strategies.
• Create and edit data extensions for email marketing campaigns
• Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions
• Partner with Product, Analytics and Marketing in the implementation of automated workflows, triggers, and activation of other channels within Salesforce Marketing Cloud 
• Implement processes for other divisions for e-mail requests, communication of KPIs & strategy
• Manage/mentor email marketing specialists, helping them grow in their career
• Champion continuous advancement of email marketing capabilities including targeting, and personalization in collaboration with multiple stakeholders, designers, developers, business teams at the direction of department leadership.

What You'll Do

• Marketing Cloud Email Specialist and Marketing Cloud Consultant certifications desired
• Experience configuring Email Studio (including Contact Builder, Automation Studio, and Journey Builder) required
• Experience configuring additional Marketing Cloud functionality (Audience Builder, Advertising Studio, Audience Studio)
• Salesforce Sales and/or Service Cloud foundational knowledge highly desired
• Sales Cloud Consultant and Service Cloud Consultant Certifications desired
• At least 3 years of experience with technical implementations
• Advanced experience with Salesforce Marketing configurations
• A solid background in CRM, campaign process design and implementations
• Creation of logic for data ingestion & extensions
• HTML, AMPscript, SQL
• Experience with the Sales/Service Cloud to Marketing Cloud connector desired
• Experience with diagramming software required (LucidCharts, Visio, etc)
• Experience in the marketing industry desired
• Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams
• Demonstrated ability to conduct business requirement discovery and tailor concise messaging for all layers of a customer organization from execution layer to c-suite.
• Ability to work independently and be a self-starter
• Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable
• 2-3 years’ experience in email marketing management
• Ability to present the solution to both technical and business stakeholders
• Strong attention to detail, presentation and communication skills.
• Able to prioritize and manage multiple projects in a fast-paced, entrepreneurial setting

What You'll Bring

• LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages with authority and confidence
• BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
• TEAM PLAYER: Proficient at collaboration and working with members of a team
• URGENCY: Ability to move fast and drive business value and results
• ADAPTABLE: Excels in high levels of uncertainty and change