Director, Data Analytics

Key Skills

Java Programming, Python Programming, Apache, MongoDB, SQL, AWS, REST API, Big Data Technology, Apache Kafka, SoapUI, MicroStrategy, SPARK Programming, ETL frameworks

Job Description

Do you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else.

The Role

We’ re growing and our clients deserve the best. As a seasoned Data & Analytics Leader you’ll have an opportunity to be part of a dynamic work group and be responsible for the technical development and execution on MassMutual’s multi-year data transformation and migration program. In this role, as well as all roles within MassMutual, you will need to demonstrate accountability, agility, a dedication to being inclusive, strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.

What your days and weeks will include:

• The ideal candidate in the role of Director, Data Analytics is a candidate who has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our platform transformation team.
• He/she will frequently interface with other organizations and will also work with all participating stakeholder groups and must exhibit strong verbal and written communication skills.
• The Data Analytics Manager will work closely with leaders across platform transformation team to support organization goals and build analytics that influences high-quality, data-driven decisions.
• They will use advanced data modeling, predictive modeling and analytical techniques to interpret key findings from company data and leverage insights into influencing business outcomes.
• They will apply their exhaustive knowledge of data analysis to solving real-world problems faced by our company and finding opportunities for improvement across multiple projects, teams and business units.
• The Analytics Manager would work with the Enterprise Architects and other engineers to define strategy, build solutions, and build technology components for a state-of -the-art policy migration analytics ecosystem leveraging AWS cloud Infrastructure.

Responsibilities:

• Develop deep knowledge of core data domains and business processes and drive value from the intersection of different functional views of MassMutual Products in the process of Platform Transformation.
• Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
• Design and build technical processes to address business issues.
• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
• Recruit, train, develop and supervise data analyst and engineers employees.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
• Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.
• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.
• Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
• Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
• Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.
• Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders.
• Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.

Basic Qualifications:

• Bachelor’s degree in computer science, engineering or a related field
• 10 years of experience with relevant technologies in data warehousing, reporting, and advanced analytics
• 3+ years of experience in leading a team
• 6+ years of experience as Data Analyst / Data Scientist / Data Engineer
• Strong ability to plan and manage numerous processes, people and projects simultaneously.
• Excellent communication, collaboration, and delegation skills.
• Strong experience in transforming data into business and process insights. Experience working with and creating databases and dashboards using all relevant data to inform decisions.
• Experience using analytics techniques to strategize, and contribute to company growth efforts, increasing revenue and other key business outcomes.
• Strong understanding of ETL and ELT methodologies and tools – collecting data from multiple data systems on premises and cloud-based data sources; and strong SQL skills.
• Understanding of and experience in using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
• Learning Agility: Open to new ways of thinking and acquiring new skills to retain a competitive advantage.
• Ability to create rich diagrams and visual presentations in support of technical delivery and strategy work

Preferred Qualifications:

• Master’s degree in computer science or engineering or a related field
• Strong experience in programming languages such as Python
• Advanced Data Processing experience using Apache Spark, Kafka, AWS Cloud Technologies, Web services (REST/Soap),
• Knowledge in actuarial risk analysis modeling.
• Good knowledge of Big data Tools (Cloud, MongoDB), and orchestration & scheduling tools
• Strong experience with data reporting (MicroStrategy, Tableau) and data cataloging tools.
• Experience with the full software development life cycle 

What success looks like:

• Be highly collaborative, technically savvy, and responsible for defining and implementing Analytical framework and standards in Platform Transformation team at MassMutual 
• Grow to be the go-to person for all of Data, Reporting, and Advanced Analytics needs for Platform Transformation team
• Work with our Platform Development, Product, and Delivery teams and business stakeholders to build analytical frameworks that enables scale and efficiency for platform integration and policy migration
• Innovate and implement efficient predictive models and other advanced analytics for successful application and product migration, and enable efficient business-decisioning capabilities.
• Integrate MassMutual’s platform, systems, and business processes with internal and external book of record systems – ingest data from disparate sources, build data pipeline and enrich data, apply adequate data quality controls
• Express resiliency and courage to persist through inevitable challenges
• Display agility by showing willingness to be adaptive to changing priorities while maintaining delivery efficiency