Enterprise Analytics & Data Science - Account Management and User Relations Manager

Wells Fargo
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Job Description

Key Responsibilities Include:

  • Establish and execute an account management function driving engagement with large initiatives to identify synergies, bringing requirements from client teams forward into the product roadmap, establishing processes, routines and reporting for awareness, education and readouts across all types of client engagements (large programs, analytic teams and analysts)
  • Create and lead a user focused function accelerating adoption of ATSC platforms, capabilities, and tools, identifying and communicating best practices, gathering user feedback to inform the product roadmap
  • Partner closely with ATSC and EADS teams to provide a seamless engagement experience for the analytic community
  • Develop and implement strategies that enable analysts to perform analytics while meeting higher governance objectives
  • Build relationships and coordinate alignment with stakeholder teams across the Analytic Community, DMI and EIT
  • Work with program management teams to establish and track progress toward interim and long term milestones; keep stakeholders apprised of key work efforts, relevance, progress and impact

This role has a high level of exposure to analytics leadership across the Company as well as to partner organizations within and outside of DMI. There is a significant opportunity to mitigate risk in current analytic activities, influence the future of analytics at Wells Fargo and gain exposure to some of the most innovative areas of analytics, technology and data management in the industry today.

In this role, you will:

  • Manage and develop team managers and lead multiple teams to deliver best in class finance practices to enhance business management, executing on key initiatives, and processes across products and lines of business
  • Plan, coordinate, and execute primary and secondary market research projects or results oriented intelligence that support each of the different lines of business within a major Wells Fargo business division
  • Engage and influence most experienced leaders companywide to communicate and provide strategic consultation
  • Identify and recommend opportunities for alternatives, approaches, or solutions through the use of robust financial, economic model, and complex non-models related to complex financial products, pricing strategy, regulatory standards, and other financial performance metrics and financial forecasting
  • Provide support for designing, testing, evaluating, implementing, measuring, monitoring, and managing finance models and strategies across acquisitions, account management, and collections
  • Determine appropriate strategy and actions of Analytics team to develop business or finance policies, approval or denial strategies, business line assignment methods, collections, and recovery strategies
  • Interpret and develop compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives for external agencies, regulatory bodies, and industry forums
  • Collaborate with and influence lines of business, business partners, Operating Committee, Chief Marketing Officer, external agencies, regulatory bodies, industry forums managers, experienced consultants, and executive management on issues with high, critical impact on the success of the company
  • Lead a team of managers, consultants, or cross functional virtual teams in accomplishing goals
  • Manage allocation of people and financial resources for Analytics
  • Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications, US:

  • 6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management experience

Desired Qualifications:

  • Track record of delivering significant analytic, account management and/or end-user transformation value in a line of business or function
  • Ability to identify business needs and deliver solutions in close partnership with line of business and technology
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Knowledge and understanding of Analytic, Agile, DataOps and Lean Manufacturing concepts
  • Strong conceptual, as well as quantitative and qualitative analytical skills
  • Proven ability to direct, develop, and motivate team members
  • Experience leading cross-functional prioritization of resources, projects, and expectations for highly visible and enterprise impacting efforts
  • BS/BA degree or higher

Company Info.

Wells Fargo

Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco, California, operational headquarters in Manhattan, and managerial offices throughout the United States and internationally. The company has operations in 35 countries with over 70 million customers globally. It is considered a systemically important financial institution by the Financial Stability Board.

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