Lead Software Engineer

Wells Fargo
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Job Description

  • Lead complex technology initiatives including those that are companywide with broad impact
  • Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
  • Design, code, test, debug, and document for projects and programs
  • Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
  • Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
  • Lead projects, teams, or serve as a peer mentor

Required Qualifications, International:

  • Experience in Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • We are hiring a Site Reliability Engineer (SRE) to be part of the new Site Reliability Engineering (SRE) practice within IDA. We believe that Hope is not a Strategy and we solve operational issues through code. 

Desired Qualifications:

  • 10 years of experience in handling large complex Technology Infrastructure environments
  • Proven Technical Expertise with one or more of the following:
  • Software Development: .Net, C#, Python
  • OS and Platform - Pivotal Cloud Foundry, Kubernetes, OpenShift, Linux, Azure, Windows, Vmware
  • CI/CD and Automation: Jenkins, Gitlab, SonarQube, Artifactory, Ansible, Puppet, Apigee
  • Observability and AIOPS: DataDog, Grafana, Prometheus, ELK, Elastic, Kibana, Kafka, CloudWatch, Jaeger, Zipkin, Kinesis, Apache Airflow, AppDynamics

Job Expectations:

  • Instantiate Site Reliability Engineering practice at IDA igniting the practice, principles, and culture leading by example. Assist in training the organization by building the practice within IDA and contribute to the Wells Fargo SRE Playbook, Engineering Academies, Tech Talks, Demo's.
  • Onboard critical customer journeys to assess the availability of critical business flows, identify service level objectives and indicators, instrument applications for observability, onboard to CI/CD pipeline taking advantage of continuous testing, introduce continuous inspection, continuous improvement, and conduct destructive testing to reach 99.995% availability for the firms critical products and services leading to higher customer satisfaction and customer experience.
  • Introduce enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI/CD integration, continuous testing (performance, smoke, regression, functional, chaos) introduce continuous improvement, standardization/automation, capabilities to conduct destructive and resiliency testing
  • Evolve AIOPS, ChatOps, NoOps introducing self healing and autonomic capabilities solving for complex operational and systemic issues with precision including building and training models, automating cognitive processes, leveraging Robotic Process Automation, Unified Communication, and AI/ML to improve availability of products we provide to customers
  • Automate key SRE metrics and processes including customer impact, % availability of critical business flows, SLO/SLI adherence, error budget, alerting/notification systems, and to reduce time to recovery.
  • Share support responsibilities for critical applications and customer journeys onboarded to IDA including remediation of issues through Agile, conduct blameless post mortems, root cause analysis and introduce continuous improvement solving problems once and for all with the goal of no repeats. @RWF22

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Company Info.

Wells Fargo

Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco, California, operational headquarters in Manhattan, and managerial offices throughout the United States and internationally. The company has operations in 35 countries with over 70 million customers globally. It is considered a systemically important financial institution by the Financial Stability Board.

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