Product Data Analyst

Key Skills

SQL, Regression Analysis, Google BigQuery, Looker, Tableau, Statistics, Clustering, Google Analytics, SaaS, Time series, Large data sets, Amplitude

Job Description

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the role

We are looking to add Product Data Experts to our team. As a Product Data Analyst at Cloudflare, you'll use your analytical expertise, product sense, and interpersonal skills to drive a variety of high-impact projects. You will embed directly with the product teams to help launch features and drive adoption. Outside product work, you'll contribute to our sales, marketing and company data culture by sharing your learnings, partnering with others, and building new capabilities for how we can use data to guide decisions. In the process, you will develop a deep understanding of our business, our customers and our solutions, further strengthen your analytic, leadership and presentation skills and gain exposure to a wide variety of functional teams within Cloudflare.

What you'll do

• Partner closely with product managers to identify the adoption and success behaviors of the products using data and metrics to help them to ask the right business questions
• Provide thought leadership on product data instrumentation and data requirements and help capture the right level of data early on in the product requirements phase
• Apply and implement hypotheses and recommendations of features we should change, leading to experiments that will confirm or deny those hypotheses and ultimately improve product experience and customer sign-ups
• Be a data champion for products and act as an interface between product, business, and technical teams
• Assist sales and marketing teams in understanding our products better with data and help them target the right customers with the right value selling story
• Provide analytical support for day-to-day product-related operational questions

Who you are

• 5+ years of industry experience leading product data and analytics (preferably in SaaS companies)
• Experience or knowledge in Networking and cyber security domain is highly desirable
• Understanding of statistics and hypothesis testing (ex. Confidence Interval, Regressions, Time Series, Clustering, Factor Analysis)
• Experience working with large data sets with proficiency in SQL
• Basic experience building data visualizations (Tableau, Looker)
• Basic A/B testing and experimentation knowledge
• Experience with big data tools / languages (Big Query)
• Experience with web analytics tools such as Adobe Analytics, Google Analytics and Amplitude