Staff Software Engineer, Infrastructure Engineering

Key Skills

Aartificial intelligence, AWS, Continuous Integration & Continuous Delivery - CI/CD, Github, Google Cloud Platform (GCP), Grafana, Infrastructure as code, Large Language Models - LLMs, Machine learning techniques, Optimization

Job Description

Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.

We’re looking for a Staff Software Engineer to join our Infrastructure Engineering team. This team owns our developer tooling, supports the reliability and performance of our systems across multiple platforms, and plays a key role in unblocking our engineers and our customers to ship quickly and confidently. An exciting aspect of this role is that the tooling you'll develop is widely used; customers leveraging the Viam platform will rely on these tools to build and deploy their own pluggable hardware drivers, software services, and ML models through the Viam Registry, enabling them to connect new machines and capabilities to the platform. If you thrive on solving challenging technical problems, collaborating cross-functionally, and driving meaningful improvements, we want to hear from you!

In this role, you will:

• Own and improve our developer platform, including CI/CD pipelines, build systems, and developer environments
• Partner with engineering teams to prototype and integrate AI/ML capabilities, like LLM-driven code generation, code assistant or smart CI checks, into our developer tooling to eliminate repetitive work and surface real-time insights that boost productivity
• Design better developer testing infrastructure to ensure seamless hardware and cross-platform support and resilience in edge-specific scenarios like flaky connectivity
• Manage the full lifecycle of our cloud infrastructure, including multi-region availability planning, cost optimization, and failover strategy, while codifying resources in Terraform and empowering engineers with operational autonomy.
• Partner with other teams to support complex customer projects and deliver robust cross-platform solutions
• Help shape our incident response strategy and enhance observability practices across the organization
• Collaborate cross-functionally with engineering teams, Solutions Engineering, and company leadership

We’re looking for someone who:

• Is a strong programmer, familiar with or open to learning Go
• Has deep systems experience with Linux (especially ARM/aarch64), and comfort working across Windows and macOS
• Has experience with cloud infrastructure platforms (e.g. GCP, AWS) and building CI/CD & build pipelines (e.g. GitHub Actions)
• Is comfortable with infrastructure as code (Terraform)
• Has a systems-thinking mindset and strong debugging skills across networking, filesystems, permissions, and real-world edge environments
• Can work independently and drive cross-team initiatives in a high-context environment
• Writes clearly and documents tools and workflows for others to build on

Bonus points if you have:

• Worked in IoT or other hardware/software environments
• Experience with WebRTC, gRPC, or real-time communication systems
• Familiarity with observability tools like Prometheus, Grafana, or OpenTelemetry
• Background on a Developer Productivity, Platform Engineering, or Internal Tools team

Benefits:

The starting salary for this role is $235,000/year. Your exact offer will vary based on a number of factors including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.

• 100% covered medical/dental/vision insurance plans, commuter benefits
• Competitive salary & equity packages (see below)
• Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
• 25 days paid vacation and generous holiday observances
• One Medical Membership
• Citi Bike memberships
• Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, apparel, and more
• Free lunch every day that you’re in the office
• Paid parental leave

Values:

• Vision Driven
• Collaborate Openly
• Act Decisively
• Succeed Through Diversity
• Hold Ourselves Accountable
• Lead with Curiosity