AIML- Operational Communication and Employee Engagement Program Manager, Data Operations

Key Skills

Aartificial intelligence, Effective communication skills, Machine learning techniques, Operations, Program Management

Job Description

In this role, you’ll be a key member of our AIML Data Operations communications function, constantly exploring new ways to engage Apple employees in a rapidly growing area of our business. You’ll help us find and tell the stories that matter and make a difference for Apple employees. You’ll decide what format we use to tell these stories, how we amplify them across our channels, and what new channels and methods we should explore. The ideal candidate has strong project management skills, superb writing and copyediting skills, experience creating and implementing content strategies that build and engage audiences, and knows how to keep their finger on the pulse of the organization to find great storytelling opportunities. You should be comfortable in creating systems and frameworks that improve efficiency and have the ability to clearly communicate, track and guide stakeholders to excellent outcomes. You should have a passion for strengthening culture and efficiency, and building community within a global, diverse workforce. Creativity and the ability to generate ideas for new content and ways to engage our teams are imperative, as is the ability to produce high-quality and high-impact work.

Minimum Qualifications

• At least 8 years of successfully developing and driving communications and engagement plans, with a focus on internal large all-employee meetings, and in creating content for a variety of topics across a range of channels and platforms.
• Experience working with or in a disruptive tech environment, or in an events communications agency.
• Experience working in both program and project management, with exceptional skills in leading complex, cross-functional communications projects for global audiences.
• You should have strong communication and collaboration skills, and be an effective communicator both written and verbally.
• Relentless curiosity and a passion for using storytelling to create experiences that drive engagement and participation.
• Strategic thinker—someone who can connect the dots, and knows the difference between a story and what is a proof point to a much larger story.
• Strong ability to drive action through collaboration, proactivity, and flexibility. Able to rally people and influence all levels to get things done.
• Strong project management skills, with the ability to drive multiple projects simultaneously.
• Ability to self-motivate and prioritize projects to meet deadlines in an ever-changing environment that leans towards variety and change.
• Passion for building a positive organizational culture around a unified mission, with a cultural awareness that identifies new concepts and emerging trends to enhance community within a global workforce.
• Experience in working with senior leadership and crafting presentations and communication collateral that inspires, informs and engages.
• Proficient in Keynote, Numbers, Pages; skilled in Slack, Quip; and experience using project management tools.
• Bachelor’s degree or equivalent experience, editorial writing, communications, events, PR, marketing, or related field preferred.

Preferred Qualifications

• Familiarity with site-specific dynamics, including cultural, linguistic, and operational nuances.
• Background in Operations, AIML, or technology-driven industries.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,900 and $234,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.