Solutions Architect

Key Skills

Analytical and Problem solving, Sales, SQL, AWS, Data science techniques, Snowflake, Effective communication skills

Job Description

The Opportunity at Komodo Health

The process of transforming healthcare data into products and services requires cross-functional collaboration and coordination, involving multiple teams and stakeholders. The Solutions Architect (SA) plays a vital role in technically supporting our customers throughout the lifecycle of Komodo’s relationship.This role is accountable for planning and delivery of Komodo’s suite of products. This includes; requirements gathering, hands-on execution of deliveries, turning ambiguous requirements and conceptual workflows into reality, and serving as the technical expert in customer facing interactions.

Looking back on your first 12 months at Komodo Health, you will have…

• Obtained an understanding of Komodo’s Healthcare Map, platform, and suite of products.
• Executed customer product delivery against schedule and at-quality; including in-depth technical discussions and hands-on data delivery.
• Developed, tested, documented and trained supporting resources on proven workstreams.
• Contributed to Komodo’s playbooks and internal knowledge base.

These are the essential job duties you will be responsible for …

• Scoped and solutioned both standard and non-standard workflows and determined the best options to deliver value.
• Facilitated detailed data conversations with Komodo’s Legal and Compliance teams and distill and share key outcomes to stakeholders.
• Maintained active engagement and providing insight to internal stakeholders, such as Product Management, Data, Sales, Engineering and Customer Success.
• Collaborated with project teams to drive resolution of standard and bespoke customer requests.
• Successfully managed multiple workstreams in a fast-paced, sometimes uncertain environment.

What you bring to Komodo Health (required):

• Strong problem-solving skills and the ability to diagnose and resolve technical issues. Intellectually curious, eager to solve difficult problems and willingness to learn new technology to get the job done.
• Knowledgeable in foundational data skills, such as data queries (SQL or similar), schema, and database concepts are required.
• Demonstrated experience working across a range of technical end-users, including but not limited to data scientists, engineers, non-technical stakeholders, and end application users.
• Demonstrated ability to communicate effectively verbally in meetings and in written technical documentation to drive cross-functional collaboration.
• Able to handle competing priorities and own and drive data operations releases end to end within minimal to no oversight. Collaborative and low ego. Willing to learn, iterate on, and improve Komodo processes.
• Ability to successfully manage multiple tasks and projects with high quality and grace under pressure, with a customer-centric mindset. Including pro-active communication & internal system hygiene.

Additional skills and experience we’d prioritize (nice to have)…

• Foundational understanding of AWS, Snowflake, and API technology is strongly preferred.
• Experience with automating tasks via Snowflake Tasks, Airflow, or scripting.
• Strongest candidates will have technical degrees and experience within the healthcare industry.

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.

$105,000—$162,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.