Senior Product Manager, Broker Innovation

Key Skills

Aartificial intelligence, Framework, Large Language Models - LLMs, Machine learning techniques, NoSQL, SQL, UI design, UX design

Job Description

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

About The Role

Coalition is frequently recognized for having a market-leading quoting experience. Brokers can create quotes in just four minutes. This speed, paired with Coalition’s unique security insights captured in the Coalition Risk Assessment that accompanies each quote, are the backbone of our broker experience. However, we are always hungry to push the envelope of what is possible and redefine the standard of what a great broker experience entails.

As the Product Lead for Broker Innovation, you’ll identify key problems to tackle, get feedback from brokers, prioritize features within a roadmap, and work across the company to deliver innovative solutions. Your roadmap will drive forward elements of the core quoting experience, including AI-powered workflows, and new bets that simply weren’t possible a few years ago. A good product manager thinks creatively, empathizes with their customers, and deeply understands their domain. A great product manager continually creates business value, delights customers, and improves company infrastructure to unlock faster development.

We expect a balance of constant incremental improvement with appetite for larger opportunities. When you find fundamental things that need attention, you’re willing to fix the root issue and invest in projects that benefit the company long term. You’ll manage your roadmap in a clear, consistent manner, and help everyone understand what success looks like.

Coalition's culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership, and work for one another. Coalition operates in a regulated space (insurance), so in addition to efficiency and elegance, everything we do must be both secure and compliant, across multiple regulatory frameworks.

Responsibilities

As the product owner for the Broker Innovation at Coalition, you will:

• Be a champion for our brokers. Understand their needs and pain points, channel your understanding and compassion to your day-to-day work, as well as influencing the teams around you.
• Define metrics and goals related to broker quoting efficiency and satisfaction
• Develop the product strategy and roadmap to ensure our Coalition remains the market leader for its broker experience
• Work closely with engineering, design and other product managers to execute the roadmap.
• Work closely with cross-functional teams to make sure we apply the lessons learned in all relevant aspect of our product.
• Challenge what is possible and dream big to accomplish it. You will be an idea factory.

This role is highly creative and customer centric. The best PMs for this role will know their customers deeply and be genuinely motivated to make their lives better.

Skill and Qualifications

• A passion for technology and 5+ years of experience building software products for external customers
• An ownership mentality; do what it takes to deliver great outcomes
• Strategically balance short-term and long-term development needs simultaneously
• Measured success in delivering on company goals
• A track record taking ideas all the way to shipping great products and customer benefits
• Lead independently, through influence and acumen
• Equally adept at being hands-on and sweating the details and at looking at the larger picture and driving the strategic vision
• Experts in data analysis and funnel optimization
• Excellent communication skills, especially written, for multiple audiences
• Willingness to step in to fill gaps and push for team success
• Trusted by team members and outside customers alike to deliver on what is promised
• Comfortable with change; rapid company growth demands and rewards flexibility
• Solid startup experience. Have experienced and thrived in a hypergrowth environment.
• Comfortable with change; rapid company growth demands and rewards flexibility

Bonus points

• Experience with the business of insurance, or related regulated financial products
• Experience with LLM / AI products
• Experience driving 0-1 initiatives from customer insight through product impact

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $136,000/year in our lowest geographic market up to $203,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
• Competitive compensation and opportunity for advancement

Why Coalition?

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.