Senior Manager, Data Science - Analytics

Key Skills

A/B Testing, Machine learning techniques, PowerBI, R Programming, SAS, SPSS Statistics, SQL, Tableau

Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Data Science and Analytics functions at eBay work to understand drivers of business performance and customer satisfaction when buyers and sellers come together and engage in commerce on eBay marketplace. This involves comprehensive understanding of how transactions happen on our platform, what levers are available to drive transactions and revenue, as well as what are customer issues and difficulties that buyers and sellers happiness and perception of the platform. Analytics is critical for a data driven function which helps explain, predict and quantify all these relationships.

The role is data and analytically intensive. Successful candidates will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style.

Core analytics capabilities include the ability to instrument critical metrics, identify the landscape of the entire function, determine opportunities for improvement, work with Product to craft scalable solutions, and monitor their performance. We build this behavioral intelligence by exploring creative interpretations of existing and new sources of data, using advanced analytical techniques, and overlaying the appropriate strategies to deliver exceptional results.

We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying ground breaking methodologies to help improve our ability to explain and predict/forecast business performance and customer satisfaction.

The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. Skills in problem definition, rigorous analysis, and recommendation development will also be critical as well as demonstration of exceptional interpersonal skills, initiative and integrity.

Primary Responsibilities

• Collaborate with business partners to answer key business questions – challenge their thinking and become a trusted business partner. Help the business prioritize analytical deliverables and manage their expectations.
• Perform exploratory analysis of large data sets.
• Derive tactical and strategic insights to improve business strategies and accelerate channel growth.
• Demonstrate strong analytical and statistical skills towards taking complex and unstructured business problems, wide variety of quantitative and qualitative data, and providing structured, hypothesis-driven and data-supported practical solutions.
• Have strong empirical and analytical background, with demonstrated ability to combine quantitative and qualitative findings in order to frame the right questions and measurable insights.
• Be a lateral problem solver, who constructively challenges the obvious answer in order to examine the underlying mechanism or phenomenon.
• Be comfortable in developing analytics vision and roadmap for the team, and foster innovation through continuous evolution of analytical frameworks and data solutions.
• Additional requirements: Some flexibility is also required to attend audio or video conference meetings or respond to emails and complete tasks in late evenings during some days of the week with US or Europe based partners. This will be based on the flex time model to help maintain work-life balance. The role is intended to be a hybrid work-from-home plus remote.

Minimum Qualifications

• BS/BA in Engineering, Statistics, Economics, Applied Econometrics, Math, Physics, Computer Science, other related core Sciences or equivalent plus 8+ years of work experience Or Master’s degree and 6yrs+ work experience in managing highly quantitative analytic projects, applying various statistical techniques in R/Python or Machine Learning techniques/tools to develop algorithms and predictive models
• Minimum 6 + years related experience, impacting large domain/business unit results and partner relationships through creation of business process.
• 2-4 years of experience as line manager and business partner of large domain/business unit with proven results and exceptional quantitative and qualitative analytic impact
• Expertise in database query skills (SQL), A/B Testing, data visualization tools (eg Tableau) and proficiency in data warehouse architecture
• Advanced level skills in Excel/GSheet, proficient in Powerpoint
• Use cases of demonstration or improving financial and business performance
• Effective and inspiring leader with vision who understands eBay business and current business trends, responsible for improving financial and business performance.

Preferred Qualifications