AIML – Annotation Team Lead (Shanghai)

Apple Inc.
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Job Description

As an AIML Annotation Team Lead, you’ll be responsible for providing daily leadership and promoting the development of 25-30 Annotation Analyst team members. You are self-motivated, friendly and have a passion to support your team’s development through critical and creative thinking. You’ll identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership. You will support employees’ success through establishing relationships and seeking to understand what motivates individuals. You will oversee performance management, ensuring daily, monthly, quarterly operational metrics are met. You’ll effectively execute on management and administrative tasks such as leading staff meetings, conducting regular one-on-one’s, hiring, training, and development of employee performance. You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges. You’ll establish clear and effective working relationships and communication channels with internal partners.

Minimum Qualifications

  • Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment supervising 20-30 employees
  • Cantonese and English language fluency is a plus
  • Experience leading in a professional environment
  • Knowledge of contact center management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
  • Excellent influencing skills and ability to work with key business partners
  • Prioritizes coaching needs and experienced in developing employees to achieve optimal results
  • Able to develop coaching plans that incorporate observations and key performance trends
  • Leads a standard for high-quality work by consistently meeting and exceeding performance goals
  • Strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience
  • Solution oriented leader who demonstrates creativity and curiosity

Preferred Qualifications

  • Experience in the field of AIML- Data Annotations
  • Project Management Skills
  • Quality Management Systems
  • Data Analysis

Company Info.

Apple Inc.

Headquartered in Cupertino, California, Apple Inc. is a multinational technology company that focuses on producing consumer electronics, software, and online services. It holds the distinction of being the world's largest technology company by revenue and the world's biggest company by market capitalization as of June 2022. Apple is the second-largest mobile phone manufacturer and the fourth-largest personal computer vendor by unit sales.

  • Industry
    Computer software,Consumer electronics
  • No. of Employees
    154,000
  • Location
    1 Apple Park Way, Cupertino, California 95014, USA
  • Website
  • Jobs Posted

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Apple Inc. is currently hiring Annotation Team Lead Jobs in Shanghai, China with average base salary of ¥300,500 - ¥650,500 / Year.

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