P&O Digital Solutions UX Researcher & Product Owner

Key Skills

Data Analysis, Data science techniques, Human Computer Interaction- HCI, Statistics, UX design

Job Description

What are we looking for?

• Bachelor’s or Master’s degree in a relevant field such as Human-Computer Interaction, Psychology, Data Science, Statistics, Computer Science, or related disciplines.
• Advanced degrees or certifications in UX research, data analysis, or related fields are preferred.
• Proven experience in UX research, data analysis, and user behavior modeling.
• Strong understanding of statistical methods, machine learning algorithms, and data analysis techniques.
• Proficiency in designing and conducting A/B tests and other experiments.
• Experience with personalization algorithms and recommendation systems.
• Skilled in quantitative research methods and providing statistical support for qualitative findings.
• Expertise in data visualization tools and techniques.

What will be your key responsibilities?

• The UX Researcher works collaboratively with associate experience teams, Solutions Team for Workday and Service Now, system engineers, and other stakeholders to integrate data-driven insights into the design and development process.
• This role involves close cross-functional with Digital Technologies, P&O teams, MGS service lines, Business Relationship manager and segments to ensure that user experience strategies are informed by robust data analysis and research. collaboration to ensure that user experience strategies are informed by robust data analysis and research.
• The UX Researcher employs various methods, such as data analysis, A/B testing, and predictive analytics, to gather and interpret user data, identify trends, and provide actionable recommendations.
• By creating clear data visualizations and reports, the UX Researcher effectively communicates findings to team members and stakeholders, driving improvements in user engagement, retention, and satisfaction.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.