Implementation Engineer

Key Skills

Aartificial intelligence, Docker, IT, Kubernetes-K8s, Project management, User support and Troubleshooting

Job Description

Position Responsibilities

• Collaborate closely with the Project Management (PM) team to deliver high-quality Enlitic products and solutions on time.
• Implement Enlitic's suite of products and solutions for clients based on project Statements of Work (SOW).
• Serve as the lead technical resource for all implementation projects.
• Provide technical consultation to customers regarding Enlitic products.
• Execute new and existing customer projects, including data migrations and upgrades.
• Integrate Enlitic solutions with third-party healthcare IT systems, including PACS, EMR, RIS, dictation, advanced visualization, VNA, etc.
• Work with customers to configure and deploy technical solutions supporting the Enlitic product portfolio.
• Collaborate with Engineering and Development teams as needed.
• Provide tier 3 support to the service and support organization.
• Verify and validate installation and integration manuals for accuracy.
• Perform other duties as requested by the Director of Implementation Services/Customer Success.

Requirements

Location

• Fort Collins, Northern Colorado Area or Remote
• Relocation assistance available

Education

• Bachelor’s degree in a technical discipline, or an Associate’s degree with significant on-the-job experience in a hospital, cardiology, or radiology setting.

Experience

• Minimum of 3 years of experience in Healthcare Information Technology.
• Experience with Healthcare Information Technologies such as PACS, Clinical Information Systems, Cardiology, Radiology, Enterprise Imaging, AI, and related services including workflow.
• Working knowledge of business continuity and disaster recovery implementation, including multi-data center deployment models and support.
• Advanced skills in systems design, architecture, configuration, administration, and troubleshooting.
• 5+ years of experience with Linux fundamentals, including proficiency with various distributions (e.g., Ubuntu, CentOS, Red Hat, Debian) and understanding of the file system hierarchy and command-line interface.
• Expertise in Linux architecture, Linux security, Linux hardening, and automation.
• 5+ years of experience with cloud deployments such as AWS, Azure, Google Cloud, or private cloud.
• 5+ years of experience with containerized platforms such as Kubernetes and Docker.

Skills:

• Proficient in troubleshooting skills, including:
• ○Problem diagnosis: Quick identification and resolution of service outages, performance bottlenecks, and other system issues.
• ○ Log analysis: Skilled in analyzing various log files to troubleshoot problems and identify root causes.
• ○ Resource management: Ability to manage system resources effectively, including memory, CPU, and disk space, to ensure high availability and performance.
• Proficient knowledge in storage infrastructure design, deployment, and troubleshooting.
• Strong understanding of overall network design and security.
• Familiarity with DICOM, HL7, XML, WADO, QIDO, STOW standards and protocols.
• Excellent organizational, oral, and written communication skills.
• Strong time management and organizational skills to handle a high project load.
• Superior critical thinking and problem-solving skills.
• Excellent customer service skills and experience.
• Experience working with large and complex customer/vendor teams on complex projects.

ISO/QMS Requirements

• Understand and practice all requirements of EN ISO 13485:2016, ISO 13485:2016 MDSAP including 21 CFR 820, QMS Manual, Process Flows and Work Instructions. Experience with EN ISO 62304:2006 a plus.
• Comply with applicable regulatory requirements (including but not limited to MDSAP participating countries and CE Marking).
• Support Internal and External audits.

Benefits

Our people love working here because they are challenged by unique and difficult problems in a nimble startup environment that is backed by five plus years of success in performance.

Health, vision, and dental insurance

Company paid Short Term Disability

Company paid Long Term Disability

Company paid employee Life Insurance

Up to 6% 401k match

Unlimited Paid Vacation

$150 a month health and fitness stipend