Software Engineer: Pega Robotic and Digital Process Automation

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that help people move more safely, confidently and freely. To do this, we are investing in technology, and businesses focusing on micro-transit, commercial solutions for fleet customers, enhancing the vehicle ownership experience and developing the Transportation Mobility Cloud, which will host mobility-related solutions.

Robotic Process Automation (RPA) and Digital Process Automation (DPA) software engineer will be responsible for business requirements, design, development and maintenance of automation solutions using Pega. As part of global Marketing Sales & Service (MS&S) DPA services team, automation solutions span the MS&S Product Line (e.g. warranty, customer service, marketing, dealer interactions).

Initial focus on Robotic Process Automation (RPA) using Pega, with responsibility for existing automations and development of new automations along with enhancements.

Candidate must be capable and motivated to expand expertise to larger Digital Process Automation (DPA) skills using Pega capabilities, such as chatbot, business process management (case management), and Artificial Intelligence/Machine Learning.

What you’ll be able to do:

• Drive understanding of business logic/requirements and convert them to automations.
• Architect, Design and develop code and automation in Pega Robotics.
• Analysis of Digital Process Automation opportunities within business processes.
• Collaborate with partners/suppliers for RPA/DPA solution delivery.
• Knowledge of Windows/Web/Java app integration with Pega Robotics.
• Deploy automation code to QA / performance and production.
• Troubleshoot Pega Robotics automations and perform tech refreshes as needed.
• Design and Develop the Integration between Pega Robotics and its components such as Robot Manager and Case Manager.
• Follow and enforce best practices in Pega architecture / design / coding in collaboration with Ford DPA CoE.
• Grow personal and team ability to utilize Artificial Intelligence (AI)/Machine Learning (ML) capabilities in solutions.
• Implement proof-of-concepts to expand offerings and opportunities with RPA/DPA/AI/ML.

Minimum requirements we seek:

• Bachelor's degree in Computer Sciences or related technical field
• 3+ years IT experience
• 1+ years of RPA software engineer experience, preferably with Pega robotics
• Hands-on proficiency with C# and Visual Studio IDE

Our preferred qualifications:

• Team lead experience, with ability to organize and direct work of team members
• Certification for Pega RPA or DPA
• Experience managing agile backlog, preferably Rally
• Experience with AI/ML capabilities and implementation
• Strong verbal and written communication skills