Senior Software Engineer, Frontend (AI Agent)

Cresta
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Job Description

Are you ready to redefine the future of work with cutting-edge AI? At Cresta, we're on a groundbreaking mission to supercharge the effectiveness of knowledge workers, making them 100x more productive, 10x faster, and 10x better.

Responsibilities:

  • Play a substantial role in the Cresta Virtual Agents engineering team.
  • Work with Cresta product and engineering teams, build and continuously improve the Cresta platform to support new product requirements.
  • Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables.
  • Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs.
  • Optimize the platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
  • Demonstrate the engineering best practices in deliverables and daily work. Uphold others to the same high standards.
  • Grow into technical ownership in a substantial part of the Cresta product and platform.
  • Contribute to building the best-in-class company in addition to building the best-in-class product.

Qualifications We Value:

  • Bachelor’s degree in Computer Science or related field.
  • 5+ years of experience in relevant domains.
  • Proficient in designing and maintaining clear and robust APIs based on strong understanding of various protocols including gRPC, REST, etc.
  • Previous experience working on Virtual Agent or AI Agent systems.
  • Experience in high performance database schema design and query optimization.
  • Experience in containerized application deployment with Kubernetes.
  • Experience with one of the major cloud providers.

Perks & Benefits:

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunch reimbursement for in-office employees
  • PTO: 3 weeks in Canada

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

Company Info.

Cresta

Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans.

  • Industry
    Artificial intelligence,Computer software
  • No. of Employees
    200
  • Location
    Palo Alto, CA, USA
  • Website
  • Jobs Posted

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Cresta is currently hiring Senior Software Engineer Jobs in Toronto, ON, Canada with average base salary of Can$91,000 - Can$194,000 / Year.

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