AIML - Director Data Operations

Key Skills

Aartificial intelligence, Effective communication skills, Machine learning techniques, Operations, Presentation skills, Writing

Job Description

You will lead teams at multiple sites in the US, EMEIA and APAC regions for Apple. You will oversee policies and procedures and quality audits. You will collaborate with cross functional partners in the development of tools and reports to analyze and run the business, including workflow optimizations, workforce management, and volume predictions. You’ll report on status, achievements and goals to partners and leadership. You will mentor and inspire your teams to deliver innovative ideas, strong performance, and high quality results.

You’ll determine staffing requirements, participate in interviewing, hiring and on boarding of new leaders. You will be responsible for overall team performance while developing leaders and achieving quality results. You’ll use your analytical mentality, driving quality and performance to achieve organizational goals.

Minimum Qualifications

• 15+ years senior leadership experience leading all aspects of a large, worldwide organization in Operations or related field
• Bachelor’s degree required, MBA preferred
• Fluent in English
• Global experience leading geographically dispersed teams
• Strong quantitative and decision-making skills with ability to synthesize and distill large amounts of data into action plans
• Proven success providing vision and strategy while leading and developing high-performance teams in a dynamic, global organization
• Consistent track record of operational results
• Makes good decisions based upon mixture of analysis, wisdom, experience, judgement and input from team
• Deep knowledge of data reporting and excellent analytical skills
• Strong communication skills, ability to clearly and concisely motivate frontline employees, managers and senior leaders
• Excellent problem solving, critical thinking, meticulous attention to detail and dedication to quality
• Outstanding communication and presentation skills, written and verbal, to all levels of an organization
• Innate capability to, directly and indirectly, lead large teams for success
• Position will require travel and non-standard work hours including evenings and weekends
• Ability to travel internationally when required

Preferred Qualifications

• Passion for AI/ML and Operations

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $262,600 and $420,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.