Risk Management - Machine Learning and Model Delivery Services, Product Associate - Senior Associate-

JPMorgan Chase
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Job Description

Bring your expertise to JPMorgan Chase. As a Machine Learning Model Delivery As a Service (ML MDAS) product delivery lead in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

The Machine Learning Model Delivery As a Service (ML MDAS) product delivery lead will support features across array of personas that include Risk, Regulatory and CCB Business modeling -Marketing & Operations. Reporting into ML MDAS Area Product Owner in CCB Risk Data, Analytics and Technology Organization, the Senior Product Associate is responsible for ensuring Machine Learning Models are implemented, supported, and monitored while you navigate through and solve complex challenges. The candidate must be able to effectively influence, partner and communicate with key stakeholders, across functional areas including Technology, Modeling and Strategy organizations. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

Are you someone passionate about building impactful products for customers and make dreams possible, excited about Artificial Intelligence and Machine Learning, then Machine Learning Model Delivery As a Service Product is the right place for you. Join the CCB Risk Organization – we’re at the forefront of creating innovative ways to manage and support the business of risk across the Consumer and Community Bank. 

Job Responsibilities:

  • Engage product stakeholders for new work intake process. Understands what the team is working on and supports the team in their efforts toward execution. Raises blockers and other impediments to the Product Owners to manage dependencies. Strives to be flexible and fill in where the team needs support while also keeping the team moving in the right direction.
  • Demonstrate knowledge in detailing the issues within the backlog and prioritizes to maximize efforts. Support model delivery team by adopting and adapting agile practices throughout the product development lifecycle. Analyze business requirements, user needs, and understand partner systems to draft user stories and business requirements documents.
  • Provide insight on tech and business team dynamics. Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle. Ensures that the APO has what they need to fulfill their role.
  • Participate in key events/meetings with the mindset to lead by example and encourage team growth.
  • Drive to identify creative solutions to problems that the team encounters; inspires the team to think outside the box when issues arise.
  • Act as voice of the customer and drive product vision. Facilitate & drive customer focused solutions across the organization.
  • Embraces the fail-fast mentality and understands the value in identifying failure as a method to improve.

Required qualifications, capabilities and skills:

  • BS in Computer Science, Business Management, or comparable field of study
  • 3+ years of experience in product management or relevant domain area
  • Experience working on agile enabled teams using JIRA or similar product agility tools
  • Strong verbal/presentation and written communications skills
  • Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
  • Ability to build effective working relationships and influence all levels across an organization.
  • Experience developing, tracking and measuring OKRs and outcomes
  • Ability to synthesize ambiguous customer needs into clear product requirements
  • Strong project management skills to meet tight deadlines and ability to solve difficult situations

Preferred qualifications, capabilities and skills:

  • MS in Computer Science, Business Management, or comparable field of study preferred
  • 5+ years experience in product management or relevant domain area is preferred.


Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans


Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Company Info.

JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase

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