Implementation Manager

Dataiku
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Job Description

Dataiku allows enterprises to create value with their data in a human-centered way while breaking down silos and encouraging collaboration. One of the most unique characteristics of our product, Dataiku, is the breadth of its scope and the fact that it caters both to technical and non-technical users. With Dataiku, we aim to empower people through data and democratize data science.

Dataiku is looking for an Implementation Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku DSS.

As a part of the Customer Success & Implementation team, the Implementation Manager is responsible for driving smooth client implementations of our product.

In this role, you'll help the team:

  • Effectively project-manage the delivery to our clients of Dataiku’s suite of professional services: such services include assisted software installation, customer training/coaching, and co-development of data science projects with our customers
  • Maintain consistent and concise internal communication across multiple teams
  • Build and maintain relationships with key partners, both within Dataiku and among our customers
  • Ensure customer satisfaction throughout the implementation process
  • Contribute to the standardization of our implementation processes while Dataiku continues our rapid growth
  • Set up our customers for success using Dataiku DSS from day one

You may be a good fit for this role if you have:

  • 3 years + of experience in advanced analytics or data science projects
  • Demonstrated implementation management skills including: leadership, communication, customer management;
  • Experience providing customer training is a plus
  • An interest in staying up to date on the latest techniques (Python, R, Scala, Hadoop, Spark, H2O, SQL…)
  • Experience in enterprise data projects and familiarity with advanced analytics technologies is a plus
  • Ability to explain data science concepts
  • You must be technically-minded, but you don’t have to be an engineer to do well here
  • Organized, process-oriented, and resourceful
  • Bachelor’s degree required
  • PMP certification or similar training is a plus

Benefits:

  • Opportunity to join Dataiku early on and help scale the company
  • Competitive compensation package, equity, health benefits, and paid vacation
  • Trips to Paris, our European HQ (post Covid)
  • Opportunity to work with a smart, passionate and driven team
  • Dataiku has a strong culture based on key values: Ownership, Passion, Autonomy and Friendliness

Company Info.

Dataiku

Dataiku is an artificial intelligence (AI) and machine learning company which was founded in 2013. In December 2019, Dataiku announced that CapitalG - the late-stage growth venture capital fund financed by Alphabet Inc. - joined Dataiku as an investor and that it had achieved unicorn status, valued at $1.4 billion. Dataiku currently employs more than 500 people worldwide between offices in New York, Paris, London, Munich, Sydney, Singapore, and D

  • Industry
    Information Technology
  • No. of Employees
    600
  • Location
    New York City, NY, United States
  • Website
  • Jobs Posted

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