AI technology, Effective communication skills, Large Language Models - LLMs, Machine learning techniques
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
About the role
Machine Learning is a crucial part of Shopify’s mission to make commerce better for everyone. We organize and interpret petabytes of data to build state of the art merchant- and buyer- facing products powered by ML.
As an Applied Machine Learning expert at Shopify, you'll be at the forefront of training and deploying ML systems at scale, directly empowering our merchants. Shopify is in a unique position to build state of the art ML systems the way they should be built with the resources of a world class e-commerce leader. The number of applications for ML systems at Shopify is vast. There are many different product lines looking for Applied ML Experts
Areas where you can contribute your ML expertise include:
Sidekick
We're looking to hire someone who can provide technical leadership as we use generative AI to create purpose-built solutions for entrepreneurs. We recently announced Sidekick (Tobi, our CEO describes it best) which is a perfect example of how AI can help our merchants succeed.
Shop
Working on our direct to consumer app (Shop), the goal is to create more value for buyers and merchants. This role is focused on building the next generation of search, discovery, trust and personalization algorithms, incorporating and evolving the state of the art techniques.
Search & Product Discovery
Shopify storefront is the front end of a Shopify store that customers interact with. It is the public-facing part of the store where customers can browse products, add items to their cart, and checkout. Work on this team focuses on helping connect buyers to products that they are interested in through the development of online discovery, search, recommendation, conversion optimization, and ranking systems.
Ads
Leveraging multiple statistical techniques, we are helping merchants allocate budgets more effectively, target specific audiences with personalized ads, and achieve improved results in terms of ROI and ad performance. More in general, we are building data products that improve the ability of our merchants to do effective advertising.
Financial Services
Shopify is building a financial services suite to power the Shopify economy and to meet our merchants financial needs. As part of this initiative, we are creating proprietary machine learning algorithms to enhance underwriting capabilities for lending products like Shopify Capital and Shopify Credit. Additionally, these algorithms will bolster fraud detection and mitigation capabilities for Shopify Balance, Bill Pay, and overall risk management for our range of products and services. This work involves redefining merchant engagement with financial tools, guiding the development of machine learning models and features that will drive the next generation of financial products offered by Shopify.
If any of the above areas appeal we’d love to hear from you.
Key outputs
Qualifications
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
We know that applying to a new role takes a lot of work and we truly value your time. Nicole
Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems.
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