Analytics and Reporting Manager

Key Skills

Adobe Analytics, Data Analytics, Data management, Data science techniques, Database, Digital Marketing, Ecommerce, Google-Analytics, MongoDB, PowerBI, SQL, Tableau

Job Description

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

Topps, under Fanatics Collectibles, is seeking a highly motivated and experienced Reporting and Analytics Manager to join the eCommerce team. This person will be the internal SME on all eCommerce reporting and data sets collected on topps.com, online marketplaces and through the marketing tools across the international markets. The ideal candidate will be able to provide insights from complex data points and present recommendations that will drive towards our business goals.

You will work cross-functionally with eCommerce, Operations, Marketing, and Finance teams.

This position reports directly to the VP of Global Ecommerce

Key Responsibilities:

• Support the eCommerce team in providing new automated reporting around sales, shipment, customer, site and other metrics
• Identify and implement new tools and technologies to improve reporting and analytics capabilities
• Develop and maintain reporting dashboards and visualizations
• Develop automated reporting processes to support eCommerce business functions
• Carry out ad hoc analyses upon request
• Apply technical and analytical skills to collect, store and the present data in a digestible manner
• Work with the marketing teams to identify customer segments and personas to use for targeted communications
• Provide insightful reporting and analysis against targets and current performance, identifying key opportunities or issues, with next step recommendations
• Develop a team of analysts to deliver accurate and insightful reporting and analytics

Qualifications:

• Bachelor’s degree in related field such as data science
• At least 5-10 years of data analytics and reporting experience, preferably within an eCommerce environment
• Proficiency in analytics tools such as Google Analytics, Adobe Analytics, or similar platforms.
• Strong analytics skills with experience in data visualization and reporting tools such as Magento BI, Tableau or Power BI
• Experience with SQL and database management
• Familiarity with eCommerce platforms and digital marketing technologies and latest trends

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA