Data analysis - Quality & Consumer Care Internship

Key Skills

Big Data Technology, Data Analysis, Data science techniques, Effective communication skills, Planning and organization, PowerBI, Snowflake, Teamwork

Job Description

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Data Analyst you’ll be responsible for Being the voice of our customers based on insights from data analysis on customer data.

You’ll be part of the Hue Quality team and will support 2 sub teams being Field Quality and Consumer Care team.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Create live dashboarding in several Field Quality and Consumer Care tools to visualize the voice of the customer.

• Combining available data from different tools to even better visualize the voice of the customer.

• Using AI and data exports from various sources to learn what customers are asking for and/or complaining about.

• Help design and implement solutions based on customer demands/complaints.

• Use data insights to very early on detect product failures.

• You’ll be actively participating in our virtual intern network where you’ll be working on business cases, personal development and building your internal network.

Your qualifications

• Education in data analytics / insights / big data / data science

• Engineering profile

• Knowledge about Snowflake or similar

• Knowledge about Power BI

• Hands-on mentality to create impact

• Soft skills: proactivity, organization, teamwork, creativity, time management, effective communication.

• Available to start in September 2024

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

What you’ll get in return…

• Internship allowance; the exact amount depends on your situation (also towards rented accommodation or public transportation)

• Paid leave on the basis of 1 day per month

• Extensive set of tools to drive your career, such as a personalized learning platform

• Opportunity to purchase products in the staff shop (MyShop) at reduced prices

• Opportunity to work in a multinational company that values diversity, integrity and innovation

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employee

What we promise

We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team. #WeAreSignify #SignifyLife

Notes 

• EU/EER students: In order to be considered for this internship, you need to be registered as a student during the entire internship period. Formal documentation of this may be requested at any time.

• Non-EU students in Dutch Universities: You need to be registered as a student and your university needs to sign the Nuffic Agreement. The internship needs to be a compulsory part of your studies (receive ECTS in turn). In case of non-compulsory internship, you need to have a letter from the university in which it states that your internship contributes to your personal development, what your learning goals are  and what tasks you will undertake during your internship. The letter has to be signed and stamped by your university.

• Non-EU students in non-Dutch Universities: You need to be registered as a student and the internship should be a compulsory part of your studies. Also, you need to be able to get the official approval of your university for this internship (Nuffic agreement).