Sr. Manager, Data and Reporting

Charter Communications
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Job Description

The Spectrum Data and Reporting, Sr. Manager position is responsible for managing analytical and reporting projects to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, presentations, analyses, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities. This role requires a thorough understanding of data analysis tools and techniques.


Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements

Manage high visibility projects to identify and resolve issues of strategic importance to the organization. Interface regularly with senior management to produce timely and valuable results

Conduct complex data analysis in support of a variety of analytic solutions

Create and produce forecasts, reports, ad hoc requests, dashboards, etc.

Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities

Be able to articulate the story behind the numbers. The right candidate should be very comfortable in creating visual and written insights to support robust data driven analysis

Develop reports and deliverables for upper management and communicate with all levels of stakeholders

Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources

Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis

Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods

to perform quantitative and qualitative data analysis

Perform other duties as requested


Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects at one time
  • Ability to document, prepare and present data-driven presentations
  • Ability to supervise and motivate others
  • Ability to communicate orally and in writing in a clear, straightforward and professional manner
  • Ability to handle multiple projects and tasks and meet deadlines
  • Ability to make decisions and work collaboratively with others to solve problems
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to think strategically and anticipate future trends, needs and expectations


Bachelor’s degree in business or related field

Preferred Technical Qualifications:

  • Proven experience as a data analyst with deep experience in data mining
  • Excellent skills in Microsoft Office including Excel & Powerpoint
  • Working knowledge of Microsoft BI (Power Query, DAX) preferred
  • Working knowledge of data transformation tools e.g. Alteryx preferred
  • Experience in SQL and statistical packages including Python, R, SAS preferred
  • Experience using Business Intelligence reporting tools (e.g. Tableau and MicroStrategy) preferred

Related Work Experience

5+ years: Data analysis and reporting or related experience


Office environment

Company Info.

Charter Communications

Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Charter Spectrum. With over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third-largest pay TV operator behind Comcast and AT&T. Charter is the fifth-largest telephone provider based on number of residential lines.

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  • No. of Employees
  • Location
    St. Louis, Missouri, USA
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