Data Scientist - Digital and Service Operations (Work from home) - Evernorth

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Cigna is seeking a Data Scientist who is passionate about machine learning, building models, data mining and NLP in their Service Operations group. This is a work from home position for candidates based in the US.

The Position
The Data Scientist position is a hands-on role responsible for the end-to-end design, testing and development of machine learning models for Service Operations. As a Data Scientist in GD&A you will work closely with other team members and business stakeholders to apply machine learning, deep learning, NLP and other advanced analytic techniques to solve business problems. You will research and prepare data for analysis, perform data exploration, apply machine learning and statistical techniques to draw conclusions and build innovative analytic solutions to improve operational effectiveness and efficiency.

This position is with Evernorth, a new business within the Cigna Corporation.

Responsibilities

• Work individually and/or with team members to design and develop machine learning models for prototyping or ad-hoc analyses.
• Apply data mining techniques and perform statistical analysis as needed.
• Collect and organize information from a variety of data sources. Write queries to underlying Microsoft SQL Server and Oracle databases.
• Work with business partners to learn and understand the specific domain (i.e. Claim Ops, Call/Contact Center, Client Services…).
• Interview stakeholders in order to understand pain points.
• Clearly present findings to leadership and be able to articulate and influence the Business Case for change.

Qualifications

• Minimum 5 years of hands-on, industry experience in machine learning algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, ensemble modeling and text mining techniques such as sentiment analysis, topic modeling and entity extraction.
• Multi-year experience with Python and SQL.
• Exceptional quantitative skills and attention to detail.
• Predictive modeling experience preferred.

•  Experience in claims preferred.
• Degree in Data Science, Computer Science, Statistics, Mathematics, Computational Linguistics or related field, strongly preferred. MS or PhD preferred.
• Ability to establish and maintain strong working relationships across the organization.

This position is not eligible to be performed in Colorado.

About Evernorth

Evernorth, Cigna Corporation’s health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you’ll be empowered to solve the problems others don’t, won’t or can’t. Join us. What difference will you make?