Senior Technical Program Manager - LLM Development Initiative, Catalog GenAI

Key Skills

Aartificial intelligence, Data Catalog, Employee life cycle, Generative AI, KPIs, Large data sets, Large Language Models - LLMs, Leadership Skill, Machine learning techniques, Natural Language Processing (NLP), Product Management, Program Management, Project management, SLA

Job Description

The Amazon Catalog System Services GenAI group is seeking an experienced Sr. Technical Program Manager for leading programs in a Large Language Model (LLM) Development initiative. The problem space consists on developing systems capable of generating product knowledge, inferring information, and classifying all products and entities into the Amazon Catalog at high precision, scaling across countries and languages. Our work determines how products are presented and organized in the Amazon Catalog, including all the stores, navigation, destinations, product attributes, filters and refinements that are used when customers browse and search for products. The scope of role for the Sr. TPM is to define strategy and drive execution of programs spanning: development of LLMs, entire lifecycle of science and engineering artifacts, fine tuning, prompt engineering, instruction tuning, reinforcement learning, optimizations and deployment of models. You will collaborate closely with a team of managers, developers, Applied Scientists to deliver solutions into production. Your programs are directly related to Amazon’s shopping experience that impact millions of customers.

The ideal candidate has led programs productionizing ML-based systems in one or several of the following fields: Web search, Deep Neural Networks, Classification Systems, Clustering, Label Propagation, Natural Language Processing, Artificial Intelligence, LLM, Generative Models.

A successful candidate will have an established background in managing programs, scaling systems with large data sets, and delivering results in a fast-paced environment. You will have a strong development background with experience in software development cycle, and in delivering large cross-functional programs. You must be comfortable dealing with high ambiguity, be analytical and possess excellent problem-solving skills as some of the problems are unique to our scale.

As a Sr. TPM in this role you will establish partnerships with other organizations across Amazon to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across the entire Amazon eCommerce pipeline. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

In this team, you will:

• Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead.
• Partner with scientists, economists, and engineers to help deliver scalable ML scaled models, while building mechanisms to help our customers gain and apply insights, and build road maps for the projects you own.
• Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.
• Be expected to discover, define, and apply scientific, engineering, and business best practices.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.