CSS, Data Analytics, Data science techniques, Design, Instrumentation, Leadership Skill, Project management, Python Programming, R Programming, SQL
About the Role
Atlassian seeks a Senior Manager to lead a new function comprised of high-performing Data Scientists/Analysts that supports CSS-wide executive and operational stakeholders. The team works with our customer support data, leveraging advanced statistical analyses in service of providing world-class customer experiences with Atlassian’s customer-facing support products while enabling scalable and durable support tools and processes. The Senior Manager and the team are responsible for providing innovative, forward looking analytics solutions and data-driven process changes that help increase the efficiency of Support Engineers in the customer support organization.
The ideal candidate will be a seasoned people manager with a background in applied statistics, economics or a related quantitative field. We are looking for someone with solid commercial awareness, who is comfortable with ambiguity and complexity, and has experience working with senior leaders and cross functional teams. You are a self-starter, lead with curiosity, are a strategic problem solver, a cogent data storyteller, and a humble leader. With demonstrated success in using data science to drive understanding, progression, and decision making for large organizations.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $201,300 - $268,400
Zone B: $181,200 - $241,600
Zone C: $167,100 - $222,800
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
In this role, you will:
Atlassian is a Australian software company that develops products for software developers, project managers and other software development teams and unleashes the potential of every team. software helps teams organize, plan, communicate, and work collaboratively. Products are a mainstay across industries and used by over 194,000 customers including Bank of America, Redfin, Dropbox, Verizon, and NASA.
Sydney NSW, Australia
2-4 year
Mountain View, CA, USA
2-4 year
San Francisco, CA, USA
2-4 year
Mountain View, CA, USA
10-12 year
Bengaluru, Karnataka, India
4-6 year
Bengaluru, Karnataka, India
6-8 year
Washington D.C., DC, USA
12-14 year
San Francisco, CA, USA
10-12 year
Bengaluru, Karnataka, India
16-18 year