Software Engineer II - Geek Squad Technical Tools

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Best Buy is the world’s largest consumer electronics retailer, offering advice, service, and convenience–at competitive prices–to the consumers who visit our website and stores more than 1.5 billion times each year.

Geek Squad Technical Tools enables our Geek Squad Agents to always be there when everything goes wrong. We provide innovative technology tools that facilitate accuracy, consistency, and efficiency. Our Agents are the heroes—we just provide the capes.

We’re looking for a strong developer who can contribute to our client toolset. This person will be an individual contributor working with a team to build diagnostic, repair, and customization utilities that are used every day by thousands of Geek Squad Agents. We work in a highly cooperative environment where teamwork and strong communication is a must.

Key Responsibilities:

• Understands the architecture of the client toolset and can make well-reasoned design decisions and trade-offs.
• Plans and executes delivery of coarse-grained features/capabilities.
• Active participant in planning activities.
• Can triage complex issues independently in both production and locally.
• Requires minimal direction and/or oversight.
• Understands the core services business supported by Geek Squad Technical Tools.
• Identifies problems and/or risks of their own work and the work of others.
• Consistently helps new hires and junior engineers to level up and become more proficient over time, including code reviews, proactive collaboration, and problem-solving.

Minimum Qualifications

• 2 or more years of C++ experience
• 1 year of experience writing native software applications using C++ with Win32API or NT API

Preferred Qualifications

• 2 or more years of experience using one or more of the following technologies: Assembly, C, C#/.NET, Objective C, Rust, Go, React Native, Python, Powershell, Windows batch, Bash scripting
• 2 or more years of experience troubleshooting, diagnosing and resolving issues related to operating systems, hardware, and software
• 1 or more years of retail services experience
• 3 or more years of experience writing multi-threaded C++ code
• 2 or more years of experience working with one or more of the following technologies: Cocoa API, COM, COM+
• 1 or more years of experience with Win32 application UI/UX
• 1 or more years of experience with one or more of the following specifications: HTML, XML, SQL, JSON, CSS, and REST Web Services
• Experience writing low-level systems code (kernel, drivers, services)
• Experience with Windows Imaging (WIM and PE Tooling)
• Experience with malware analysis
• Proficient with the Windows and/or Unix command-line interface

Auto Req. ID804252BR