SVP, Client Data Strategy

Key Skills

Amazon RedShift, AWS, Big Data Technology, Data Analytics, Databricks, Qlik Sense, Scrum Agile Methodology, SQL

Job Description

What can you expect?

• Lead the design and automation of data strategy and analysis related to ecommerce Affinity clients or business sponsored insurance programs, to optimize portfolio performance over time.

• Enhance data management capabilities through best-in-class integrity and validation practices, technology, and partnerships.

• Understand client needs and contractual requirements in reporting and visualizing large amounts of information in ways that are easy to interpret and act on.

• Empower stakeholders with insights distilled from a variety of structured and unstructured insurance related data to inform or evaluate strategic decisions.

• Coordinate with other MMC entities on US Affinity clients’ needs, to ensure “One MMC” synced delivery and messaging (i.e. simplify and deepen client relationship and trust through guaranteed data consistency / single source of truth)

• Manage US Affinity data related investments.

What is in it for you?

• Join a strong, vibrant and growing E-commerce team solving important problems for our clients.

• A culture of internal mobility, diversity, inclusion, and collaboration

• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

• Flexible work opportunities for work/life balance

• Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service

We will count on you to:

• Lead a team of professionals with excellent critical thinking, analytical skills, and innate curiosity toward improving the business efficiency and growth.

• Create and execute on a roadmap of data/analytics products that aligns with the overall business strategy.

• Advocate for large and/or complex data to become more accessible, understandable and usable.

• Direct the transformation, improvement, validation, merging and integration of data into actionable insights that solve nuanced business problems.

• Design and review automated solutions built by team members and partners.

• Identify patterns and draw conclusions pertinent to insurance program goals, such as profit levels informed by insurance market cycles.

• Conduct detailed research and quantitative analyses using client or market data to promote underwriting excellence, automated and meaningful reporting, and operational excellence to ideally institutionalize accounts within the business.

• Individually contribute to high profile accounts through steering committee preparation and presentation to Marsh and client executives.

• Review client contracts, identify data related risks and gaps, propose data/analytics advisory scope.

• Prioritize data/analytics scope for technology partners (1-2 scrum teams), pressure test sizing and sprint plans, and constantly evaluate and communicate product efficacy throughout life-cycle.

• Drive toward root cause analysis and documented mitigation/prevention efforts in the event of automation failure impacting data/analytics products, and communicate downstream impact of such failures to stakeholders.

What you need to have:

• 8-10 years of related work experience, preferably within Property and Casualty Insurance industry.

• Experience managing and leading a team, preferably multiple years of experience.

• Bachelor’s degree required within Mathematics or a related field.

• Knowledge and proven expertise of big data query languages and visualization tools such as SQL, Qliksense, AWS Redshift, Databricks, etc.

• Experience working in an agile environment.

• Ability to influence cross-functional teams without formal authority.

• Experience in customer empathy, including design thinking, customer journey/persona development, hypothesis-driven test and learn, and the art of storytelling.

What makes you stand out?

• Experience managing insurance focused data analytic projects to optimize client performance.

• Led tech implementation revolved around data improvement and optimization.

• Ecommerce client management experience.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com