Business Information Architect Lead

United Services Automobile Association (USAA)
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Job Description

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a talented Business Information Architect, you will support the Technology & Security Data Domains that manage information and data produced and consumed for the purpose of providing technology services across USAA. This is an exciting opportunity to make significant impact as we

mature our Enterprise Architecture disciplines and better align the Information Architecture practice with Business and Technical architecture.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is available for this position.

What you'll do:

  • Guide peers using expert knowledge on application of all Data Governance policy and standard, while enforcing those specific to Information Architecture as it relates to data structures, data movement, risks, and controls.
  • Leads efforts to define the information architecture practice mission, goals, strategy, critical success factors, principles, and policies and standards, and the overall Information Strategy and Architecture (IS&A) plans.
  • Lead efforts to identify, define, document, and communicate information and data requirements to enable information capabilities within USAA's information architecture tools and metadata repository/catalog. Influences direction for metadata storage and entity relationships in metadata repository/catalog and data modeling tools.
  • Guides and influences stakeholders by leveraging the knowledge of end-to-end data lineage impacts within operational and analytical assets (i.e., databases and reports).
  • Educates stakeholders on the value and practice of IS&A; demonstrates the development and nurturing of healthy stakeholder relationships; creating effective models to convey complex concepts; leads stakeholders to recognize, explore, and state information needs.
  • Oversees complex information and data development activities that align to the USAA Enterprise Information Model (UEIM) for to ensure that the CoSA is following the appropriate CoSA and Enterprise IS&A direction, respectively. Cultivate and influence Business Partners, other Practitioners and Mentees on the value and practice of IS&A program.
  • Drive integration of the Measurement Framework and utilization of industry reference models that combine to help shape and influence business outcomes.
  • Leads and consults with other architectural disciples to influence information disciplines, direction, technical and data flow, and solution agnostic design decisions. Guides peers in developing information architecture skills while maturing and nurturing healthy peer and mentee relationships.
  • Leads effort to help stakeholders shape business cases and secure approval/funding when data and analytic needs requirements arise.
  • Sets the direction regarding appropriate data sources to be used in solution development and delivery as it relates to Fit for Purpose and Authoritative Data Source.
  • Leads the performance of regular assessments of the health and maturity of information capabilities for a given domain.
  • Develops, approves, and governs artifacts to include statements of direction, conceptual models, decision matrices, information capabilities, information categories, business entities and others identified by need.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree in information architecture, Information Management, Information and Data Science, Information Studies, or a related technical field; OR 4 years of related experience in information management (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of experience in information and/or data architecture to include strategy, planning, and delivery oversight
  • OR If Advanced degree, 6 years of experience in information or data architecture.
  • 3 years of direct and/or indirect management experience.
  • Direct hands-on experience with modern data architecture environments (Cloud, Hadoop, NoSQL, etc.).
  • Proven ability to embrace new technologies of the future and operationalize these to deliver value (Data Virtualization, Cloud).
  • Extensive experience working with data analysis tools and leveraging reporting and data analysis that molds the way user experiences are designed.
  • In-depth knowledge of architectural principles and extensive experience applying principles to business solutions.
  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.

What sets you apart:

  • Demonstrable experience in database Logical and Physical modeling for large scale solutions.
  • Experience working with database modeling tools (Erwin, IDA, etc.).
  • Experience with Modern analytical data platforms and environments (Snowflake, NoSQL, Vector, etc.)
  • Experience modeling large OLTP and Analytical solutions.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230.00 - $264,200.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

Company Info.

United Services Automobile Association (USAA)

The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. At the end of 2020, it had more than 13 million members.

  • Industry
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  • Location
    San Antonio, Texas, United States
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United Services Automobile Association (USAA) is currently hiring Business Information Architect Jobs in San Antonio, TX, USA with average base salary of $138,230 - $264,200 / Year.

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