Data Analytics Manager

American Express
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Job Description

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely supports our Winning Aspiration to be a world class internal audit function that:

  • Provides data-driven and technology-enabled assurance
  • Delivers timely risk insights that are business-aware and forward-looking
  • Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.

IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.

We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Where are these roles located within American Express?

You could be recruited for arole to serve as a key member in our Internal Audit Group. We seek data and technology literate risk & assurance professionals to deliver impactful audit conclusions and insight.

IAG is a worldwide function with 200+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Most IAG team members hold at least one professional certification. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

Key Responsibilities

  • Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results
  • Proficient use of automated work papers, analytics and other department and company tools
  • Ensure effective and efficient execution of analytics projects in conformance with professional and department standards, budgets, and timelines
  • Present analytic results to senior management using effective data visualization and storytelling techniques, clearly articulating the potential impact of control gaps in a highly professional and proficient manner
  • Ideate approaches to test hypotheses and controls using data and advanced tools / techniques
  • Perform data extraction, cleaning, visualization, and storytelling to support audit projects
  • Maintain audit proficiency through ongoing professional development including data literacy skills
  • Proactively lead audit execution including supervise and mentor junior analysts, review their code, and escalate issues
  • Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story
  • Assist team leaders, senior auditors and staff auditors in accomplishing team objectives and producing results
  • Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology

Minimum Qualifications

  • 5+ years of relevant experience
  • Financial services industry experience and an understanding of related products, services, features, economics and key regulations
  • Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications
  • Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties
  • BA, BS, or equivalent degree in information systems, data analytics or information technology; background in accounting or finance related field would be a plus
  • BA, BS, or equivalent degree in accounting or finance related field; background in information systems, data analytics or information technology would be a plus
  • Aptitude for working with data, interpreting results, business intelligence and analytic best practices
  • Experience building and/or overseeing visualization builds in Tableau (preferred) or other visualization software
  • Competence performing advanced data manipulation using SQL
  • Proficiency in Excel, Word, Visio, and PowerPoint
  • Experience with Python, Apache Hadoop, Apache Hive, and/or Apache Spark (or PySpark) would be a plus
  • Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity
  • Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps
  • Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle
  • Ability to effectively integrate business, operational, technological, data, and financial components in audit work
  • Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
  • Ability to travel 5% to 15%

Why American Express

Talk to our people and you’ll find out what we’re all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Additional Details:

Ongoing Workplace Flexibility: Position will currently be work-from-home due to COVID-19. American Express is committed to the well-being of its colleagues and to creating a safe work environment; colleagues will continue to work remotely until a return to the office can be safely accomplished.

Location(s): New York, New York, PHX, Arizona, Salt Lake City, UT

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


ReqID: 21011316
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 13, 2021, 10:16:19 AM

Company Info.

American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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