Insurance verification Specialist / Artificial Intelligence Trainer (Georgia)

Key Skills

Algorithms, Analytical and Problem solving, AWS, Python Programming

Job Description

This is the next generation of a contact center role in the healthcare field. You will assist the Infinitus Artificial Intelligence platform in conducting live calls. Helping to improve the Infinitus AI platform while building a career in healthcare operations.

Key Responsibilities:

• Assisting the Infinitus AI system in completing verification phone calls through our proprietary platform
• Ensuring quality of recorded outputs
• Working with operations and engineering teams to train the Infinitus AI platform to improve healthcare data collection
• Researching healthcare treatments, insurance providers, and reimbursement models
• Periodic mandatory overtime throughout the year is required in Operations. This may include, but is not limited to: high season, new product or system launches, new line extensions, or any unexpected surge in volume or backlog situations.

Required Qualifications:

• Comfort learning and operating a new software program with speed and accuracy
• Strong written and verbal communication skills
• Ability and drive to meet daily performance targets for work volume and quality
• Strong attention to detail and interpersonal skills
• Ability to work in compliance with HIPAA regulations and safeguard personal information
• Ability to work well individually and within a team environment
• Ability to work through a high volume of tasks with a high degree of accuracy

Preferred Qualifications:

• Call Center experience
• Previous experience as a Pharmacy Tech
• Case Manager; Reimbursement Specialist
• Insurance Verification Specialist, or other health insurance background
• 1-2 years of Customer Service 
• Sales 

Competencies:

• Communication
• Problem Solving
• Teamwork and Collaboration 
• Achieving results in a fast paced environment 

Salary and Benefits

• $17 an hour
• Health, Vision and Dental Benefits
• 401K

Infinitus Systems, Inc. is an early stage startup building a voice automation platform to enable businesses to communicate with each other efficiently. Infinitus has raised $51.4M to date and is backed by Kleiner Perkins, Coatue Management and Google Ventures. Healthcare is one of the biggest contributors to the US GDP and we are on a mission to reduce the complexity and spend on healthcare backoffices. At Infinitus, you will have a unique perspective on the development of cutting edge technology while working with major players across the healthcare industry in the US.