User Coach: Bid Writing Professional

Key Skills

Hybrid cloud, Hyperflex, JavaScript, Mathematics, NoSQL, Python Programming, PyTorch, SQL, Tableau

Job Description

Do you have a passion for delivering client success? Do you want to be at the forefront of a revolution in bid writing?

AutogenAI is looking for experienced Bid Writers or Proposal Writers to join our team of User Coaches. Our software is revolutionising the way bid professionals write.

As a User Coach you will help Clients maximize their use of our artificial intelligence platform, enabling them to write more successful bids in less time. This is an exceptional opportunity to use your bid/proposal writing expertise to empower others and make a real difference.

AI is a powerful tool that can be used to augment the work of bid writers, but it will not replace them. AI is becoming increasingly important in bid writing, allowing for more efficient and accurate response generation. However, no matter how advanced AI becomes, the role of human bid writers will remain essential.

This is a multifaceted role. You might come from a bid writing background but you will:

• love passing on knowledge;

• be charismatic and persuasive;

• enjoy working to clear targets;

• thrive in uncertain environments;

• be comfortable with technology;

• be able to develop people;

• adore the written word.

Desirable:

• Process and data driven

Day to Day Responsibilities:

Train

• Help develop and deliver engaging training, including video tutorials, webinars, and eLearning modules, to ensure users learn, adopt and become expert users of AutogenAI’s bid writing software
• Lead user coaching sessions and webinars to educate users on the features and benefits of AutogenAI’s bid writing software
• Develop best practices for using AutogenAI’s bid writing software, including guidelines for successful implementation

Support

Provide technical and product support to users, including troubleshooting issues and providing guidance on usage

Facilitate regular user meetings to discuss progress, usage trends, and user feedback

Work with product teams to ensure that new features and/or fixes are properly documented in training materials and communicated to users

Analyse & Strategise

• Monitor adoption and usage metrics to measure the effectiveness of the training and adoption program
• Analyse user feedback to identify areas for improvement in the product's user experience and usability
• Monitor usage data to identify potential opportunities for increased adoption of AutogenAI’s bid writing software
• Develop content marketing materials such as case studies, blog posts, and webinars to promote the product's features and benefits
• Stay up to date on industry trends and emerging technologies related to AutogenAI’s bid writing software
• We are a high energy, low ego team, keen to support career development. Please note this role is a hyper-flexible ‘hybrid-working’ friendly role. We are working out of a Central London office 2 days per week.