Senior Program Manager, Voice Development

Key Skills

Design, Effective communication skills, Product Management, Program Management, Software Development

Job Description

Who We Are: WellSaid Labs 

We’re creating Voice for everyone.

At WellSaid Labs, we enable creatives around the globe by putting high-tech, human parity technology into their hands, giving them the ability to add voice-over to any project and iterate with ease. Creative teams use WellSaid Lab’s Voice Studio to create compelling employee training, design unique digital experiences, and narrate audiobooks. We believe deeply in AI for Good, and that technology should be empowering, engaging, and fair to all people.

Who You Are: A collaborative, strategic Program Manager with a passion for language

You are an experienced program manager who is used to playing a critical role in ensuring successful development, implementation, and delivery of complex projects. You develop plans and manage projects to completion taking into consideration customer commitments, development timelines, and budget. You are an adept collaborator – you’ll have a wide range of stakeholders from Sales team members, Machine Learning Engineers, Customers, and Voice Actors. You are a creative thinker who enjoys working with and building for creators. 

How You’ll Contribute: 

As Senior Program Manager for Voice Development, you will shepherd the creation of custom and marketplace voices from idea to delivery. 

In your day-to-day, you will:

• Own the voice development strategy and partner with VP, Product on our voices roadmap
• Shepherd creation of custom and marketplace voices from idea to delivery (includes non-English)
• Partner with ML team on dataset (scripts, performance, audio recordings) creation and delivery for all voices
• Research and build scripts and datasets for continuous improvement of our voice offerings
• Special projects for the Voice Development and TTS teams

What We’re Looking For 

To thrive in this role, you have some combination of the following: 

• A strong ability to create order from ambiguity
• Experience managing multiple projects at once with a track record of predictable, on-time, on-budget solution delivery
• Strong cross-team collaboration skills
• Clear, direct communication skills (written and verbal) and you collaborate well with a diverse set of interest groups (engineers, designers, executives)
• Strong judgment for both making decisions and knowing what to communicate when
• Organization skills that demonstrate you are process-oriented
• Linguistic expertise and understanding of software development
• Be a great writer and editor
• A strong interest in culture

We are open to diversity in backgrounds, but if you come from one of these spaces we think you might be a good fit: 

• Senior project or product management experience at a similar stage company
• Experience in media, theater, radio, television or other performance industry
• Experience in academia, literature, or other research industry

To join our team you also:

• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check 

What We Offer 

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Other perks and benefits: 

• Competitive salary and stock options
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous vacation policy/paid time off
• Parental leave
• Learning & development stipend
• Home office stipend

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary range for this role is $95,000 - $140,000 annually, and represents the target offer range given the scope and experience expectations for this role. 

In hiring, we are generally open to a range of experiences and levels, and recognize that as a candidate you may be less experienced or more senior than this job description as posted. If that's the case, an updated salary range will be shared with you if you move forward in our hiring process. As a WSL team member, once you are hired, the salary range for your role expands to ensure you are able to receive performance-based raises and grow in your role.

What to Expect From Us 

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team. 

During the interview stage, you can expect:

• An initial “phone” screen with the recruiter for this role. 
• An introductory interview with our VP of Product (60 minutes); if there’s a mutual match we’ll schedule time with the team.
• An interview loop consisting of four interviews (1 hour each, 4 hours total) with members of the Product and Engineering teams. 

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.