Head of Operations - Palo Alto

Key Skills

Business Strategy, Effective communication skills, Operations, People management, Teamwork

Job Description

Chai is the fastest growing AI startup in Palo Alto. Driven, dynamic and constantly striving for excellence. Bootstrapped, profitable, we use generative AI to delight our users. The Chai app has been downloaded over 7M times. Our app delivers engaging and entertaining conversations that user loves.

We are now seeking a Head of Operations to refine the running of the business and to help us reach our insane goals as we 4X in size in the next 18 months from 12 to 50 people. 

Our people are exceptional, ambitious, and driven to succeed. We thrive in our open and meritocratic culture, where ideas and talent matter more than tenure or title. At Chai you’ll be constantly challenged to exceed past performance: you’ll be given the freedom to operate independently, but also the support you need to grow.

The job will involve:

• Report directly to the CEO, setting operating cadence, ensuring plans and vision are communicated effectively.
• Using your autonomy to solve operational problems, setting up payroll, legal structure and expenses.
• Running hiring processes, references, etc,
• Bring structure to the business.

Why should you apply?

• You can expect excellent growth and advancement opportunities.
• You will be pushed and challenged to perform at your best.
• You will be given the responsibility to run and oversee all people processes.

You will:

• Be highly goal orientated.
• Be experienced in scaling small teams. You have seen teams grow from 10 to 50 people at least once and have a great understanding of how to do it;
• Enjoy working in a fast-paced environment;
• Be self-reflective and keen to grow and develop;