Product Data Analyst

Key Skills

Business Intelligence, Credit Risk, Data Analysis, Data Analytics, Data Governance, Data Modeling, Effective communication skills, Product Management, Project management, SQL

Job Description

Gusto is looking for highly skilled and motivated Data Analysts to surface insights about our customers, our business, and our product. As a Data Analyst, you will play a crucial role in leveraging data to drive strategic decision-making and contribute to the overall success of our organization. The ideal candidate is a skilled data storyteller with a strong analytical mindset, top-notch SQL skills, dedication to keeping data accurate and documented, an eye for data visualization design, and a passion for applying these skills to help small businesses thrive.

In this role you will work closely with our Data Science, Business Intelligence, Finance, Product and other teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our Payroll, Benefits and HR data to deliver insights and answer questions. We have multiple roles open: senior, mid-level and entry level, each focused on a different area of our business. If you have domain expertise in these areas, please indicate it in your application:

• Senior Analyst in Financial Products - several years experience and excellent data story-telling skills with a background in payments, banking, credit card or other consumer financial products preferred.
• Mid-level analyst in Risk and Fraud - we are especially looking for a curious and astute data detective who can dig deeply into incidents and derive lessons that help us continuously improve our ability to identify credit risks and fraudulent actors.
• Mid or entry level analysts who work closely with products and features within the app, surfacing insights and metrics to help us understand our product and customers.

Here’s what you’ll do day-to-day:

• Data Analysis: Collect, clean, and analyze data to extract meaningful insights and identify trends, patterns, and correlations relevant to our business, products and services.
• Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to effectively communicate key findings and trends to stakeholders.
• Performance Tracking: Monitor and evaluate the performance of our products and services, conducting regular data-driven reviews and providing actionable recommendations for improvement.
• Work hand-in-hand with other members of our Data Team - Data Science, Business Intelligence, and Data Platform - to drive a data informed mindset across the company through education, role modeling, 
• Demonstrate a Builder Mindset by being responsive, building and iterating quickly, taking ownership of the data need and opportunities in your area, being curious, and overall producing data products that help the business. 

Here’s what we're looking for:

• Experience working with and analyzing complex datasets including QA, querying, summarizing, visualizing and reporting findings.
• Strong SQL skills
• Excellent project management skills
• Excellent communicator - able to effectively deliver findings and recommendations to non-technical stakeholders in a clear and compelling fashion
• Data Modeling: Collaborate with the data engineering team to design and implement data models that facilitate data analysis, reporting, and business intelligence needs.
• Data Quality Assurance: Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices.
• Business Insights: Collaborate with cross-functional teams, including product managers and business strategists, to provide data-driven insights and support decision-making processes.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for the Junior to mid level roles is $92,000-126,000/yr in Denver & other locations, and $116,000-151,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Our cash compensation range for the Senior role is $164,000-179,000/yr in Denver & other locations, and $192,000-210,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 300,000 companies nationwide. Gusto has offices in San Francisco, Denver, and New York, and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.