Senior Software Engineer (Backend)

Key Skills

Design, Effective communication skills, HIPAA, HITRUST, UI design, UX design

Job Description

Health care is all about conversations, with over 2B spoken conversations each year between patients and their care teams in just the United States. However, people forget up to 80% of those conversations, leading to worse patient outcomes. And doctors are burning out writing notes in their EMRs instead of focusing on their patients. That’s where Abridge comes in — our audio-based standalone and integrated solutions record and summarize medical conversations, anywhere care happens.

About the role:

We’re looking for a Senior Software Engineer to join the team building our backend services. You’ll play a key role in helping us scale and mature our business by building and supporting new + existing systems. You’ll be writing code (mostly Typescript), making architectural decisions, recommending technologies to adopt, and ensuring that our systems scale up reliably and securely.

Your responsibilities:Design, build, and support the robust cloud-based services we need for our rapidly-growing business.Make and implement technology decisions that support business needs without compromising security, privacy, or qualityResearch commercial and open-source solutions, and make build vs buy recommendations to bring new capabilities into the technology organization. You’ll have a say in the technology strategy — not just implementation detailsEnhance existing systems to add new functionality, and to improve performance, stability, quality, and securityAdvocate for high standards; make quality-of-life improvements to the codebase; and help limit the growth of technical debt Build deep user empathy and maintain a user-centric mindsetCommunicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company

Ideally, you:Have several years’ experience building, shipping, and operating cloud-based distributed systems at scale. You’ve seen what works, and probably a few things that didn’t work. Your opinions are grounded in experience.Have been the lead engineer on a number of major components or subsystems of a software platform, or have been the lead for the platform itselfKnow your way around event pipelines and have experience with tools such as Kinesis or KafkaHave several years of experience building software for a regulated environment, and understand the tradeoffs that can be required to ensure compliance with regulations and frameworks such as HIPAA, SOC 2, and HITRUST.Are willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly.

We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

Location: Remote, based in the US.

Your responsibilities:

• Design, build, and support the robust cloud-based services we need for our rapidly-growing business
• Make and implement technology decisions that support business needs without compromising security, privacy, or quality
• Research commercial and open-source solutions, and make build vs buy recommendations to bring new capabilities into the technology organization. You’ll have a say in the technology strategy — not just implementation details
• Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security
• Advocate for high standards; make quality-of-life improvements to the codebase; and help limit the growth of technical debt 
• Build deep user empathy and maintain a user-centric mindset
• Communicate regularly and effectively within and on behalf of our cross-functional product delivery teams. You’ll work with other disciplines including design, product, machine learning, and infrastructure, and will have opportunities to learn from and contribute to projects across the company

Ideally you:

• Have several years’ experience building, shipping, and operating cloud-based distributed systems at scale. You’ve seen what works, and probably a few things that didn’t work. Your opinions are grounded in experience
• Have been the lead engineer on a number of major components or subsystems of a software platform, or have been the lead for the platform itself
• Know your way around event pipelines and have experience with tools such as Kinesis or Kafka
• Have several years of experience building software for a regulated environment, and understand the tradeoffs that can be required to ensure compliance with regulations and frameworks such as HIPAA, SOC 2, and HITRUST
• Are willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly

We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator's mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.