Aartificial intelligence, Chatbot, Conversational AI, JavaScript, Natural Language Processing (NLP), Natural Language Understanding-NLU, Python Programming, REST API, Software Development
THE TEAM
This role is part of the Global Fan Experience team. This team’s mission is to create a simple, unified, fan experience that builds trust, confidence, and loyalty for fans and clients, within an agile, cost-effective environment.
THE JOB
At Ticketmaster, we're focused on developing a Digital First environment, reshaping the future of the contact centers and overall fan experience. As a part of the Contact Center Technology team, you will be integral to the success of the Ticketmaster global Conversational AI / chatbots implementation. We are seeking a Software Engineer- Conversational AI to join this amazing team. In this role, you will be responsible for designing, developing, and implementing Conversational AI / chatbots across multiple markets and regions while also the opportunity to work on challenging projects, collaborate with cross-functional teams, and make a significant impact on the company's AI capabilities and overall fan experience.
WHAT YOU WILL BE DOING
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Live Nation Entertainment, Inc. is an American global entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. The company promotes, operates, and manages ticket sales for live entertainment in the United States and internationally. It also owns and operates entertainment venues, and manages the careers of music artists.
Beverly Hills, CA, USA
0-2 year
Alabama, USA; Alaska, USA; Arizona, USA; Arkansas, USA; California, USA; Colorado, USA; Connecticut, USA; Delaware, USA; District of Columbia, USA; Florida, USA; Georgia, USA; Hawaii, USA; Idaho, USA; Illinois, USA; Indiana, USA; Iowa, USA; Kansas, USA; Kentucky, USA; Louisiana, USA; Maine, USA; Maryland, USA; Massachusetts, USA; Michigan, USA; Minnesota, USA; Mississippi, USA; Missouri, USA; Montana, USA; Nebraska, USA; Nevada, USA; New Hampshire, USA; New Jersey, USA; New Mexico, USA; New York, USA; North Carolina, USA; North Dakota, USA; Ohio, USA; Oklahoma, USA; Oregon, USA; Pennsylvania, USA; Rhode Island, USA; South Carolina, USA; South Dakota, USA; Tennessee, USA; Texas, USA; Utah, USA; Vermont, USA; Virginia, USA; Washington, USA; West Virginia, USA; Wisconsin, USA; Wyoming, USA; Unites States
4-6 year