Principal AI/ML Product Manager

Key Skills

Aartificial intelligence, AWS, Azure, B2B, Business Intelligence, Google Cloud Platform (GCP), Machine learning techniques, MLOps tools, SaaS

Job Description

EPIC is the beating heart of UKG, representing Engineering, Product, Innovation, and Cloud. As the driving force behind UKG's cutting-edge technology, and by combining our expertise in these areas, EPIC is committed to delivering the best-in-class solutions that transform the way our customers work. With a passion for excellence, EPIC constantly pushes the boundaries of what is possible and strives to make a real impact in the world.

UKG is searching for an experienced Product Manager to help take our AI/ML offerings to the next level. In this role, you will have the opportunity to drive the strategy of turning tremendous and powerful data into tangible value, helping customers achieve material improvements in their people-centric business performance through data science capabilities.

You will be addressing real customer needs and problems through the AI/ML offerings in our flagship Workforce Management solution. You are willing and able to be the thought leader for delighting customers with innovative workforce insights that inform business decisions. You listen carefully to customers and internal stakeholders, but you do not expect all the answers to come from them; you surprise them by putting forth groundbreaking ideas they have never thought of.

Responsibilities to include:

• In collaboration with our Research and Innovation team, articulating the vision and strategy for infusing AI/ML insights throughout the UKG product portfolio
• Leveraging your own expertise, industry best practices, customer interaction, internal stakeholder input and competitive intelligence as a foundation for product direction and decision making
• Providing analytical guidance and mentoring to UKG product leaders, aiming to improve data literacy throughout the organization and generate excitement about what AI/ML can do to add value to UKG customers, and to differentiate UKG products from competition
• Becoming a subject matter expert on the data assets across the UKG portfolio and use this knowledge to accelerate AI/ML features to market
• Maintaining strong collaboration with Data Science practitioners, Product, and Engineering teams responsible for delivering our offerings. Provide them direction, guidance and assistance in authoring and managing detailed product roadmaps that realize the AI/ML enablement of UKG product portfolio

Qualifications

Basic

• Demonstrable track record in successfully bringing AI/ML features to market in a SaaS environment, B2B preferred.
• 7+ years’ experience in product management, including roadmap definition, matrixed team collaboration, requirements definition, and go-to-market
• Working knowledge of data and analytics ecosystems on leading public cloud platforms such as GCP (preferred), AWS, Azure; comfort with talking technical topics around ML Ops and the AI/ML R&D lifecycle
• Hands-on experience with modern analytics platforms and tools, including traditional business intelligence and advanced analytics
• The ability to work onsite 3 days per week, as of day one, at one of these UKG offices: Lowell MA, Weston FL, Atlanta GA or Montreal, Quebec

Preferred

• Understanding of global workforce trends, vertical-specific trends, and the implications for people and business strategy
• Experience in the Agile SDLC
• Ability to work independently and make informed, consequential decisions without management supervision
• Experience and confidence speaking and sharing in group settings to educate, persuade, and inform, including the ability to effectively communicate complex technical issues to both technical and non-technical audiences