Data Science Manager - Trust & Safety

Key Skills

Python Programming, SQL, Data science techniques, R Programming, Analytical Techniques

Job Description

Data Science Manager - Trust & Safety

Mountain View | Product - Data analysis

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As the Data Science Manager on TikTok's Trust and Safety Bay team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents. You will be leading TikTok Bay's top priority while partnering with a variety of stakeholders across the product, operations, policy, and engineering teams - both locally and globally. The ideal candidate will have a background in Data Science and people management, strong technical skills and expertise working with loosely defined tasks.

What You Will do

• Lead a team of data scientists to design and establish indicator systems for safety and risks of the platform, monitor and optimize risk coverage in the content ecosystem, measure the performance of content safety strategies and facilitate intricate decision-making
• Own large-scale quantitative analysis projects from start to finish, including developing metrics, creating analytical frameworks and distilling complex results into clear and concise insights
• Drive the strategic planning and execution of long-term business plans through in-depth business analysis, industry studies and the study of market trends
• Lead and collaborate with cross functional teams through communication of data supported insights
• Grow, guide and inspire a strong Data Science team, with a high-impact and ambitious data roadmap

Qualifications

• A Bachelor's degree in a quantitative field such as Mathematics, Economics, Statistics, or other related fields
• 6+ years of experience working in an analytical role, including 2+ years as a people manager
• Ability to solve problems using quantitative approaches and strong communication skills across technical and non-technical audiences to communicate complex concepts and analytical results to drive business impact
• Proficiency in querying data in SQL, and coding in Python or R
• Experience of working in Trust and Safety or risk management is a plus

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.