Senior Data Scientist, Customer Analytics - Enterprise Trust

Key Skills

Java Programming, Python Programming, SQL, R Programming

Job Description

Does the challenge of scaling a fast-growing company by empowering it with data and analytical insight excite you? Using your business instincts, analytics mastery and creativity, you will support a market-leading product, from analysis through to action. If you love finding patterns amidst chaos, making quick decisions, and aren’t afraid of being wrong, this could be a great fit!

You have a proven track record of delivering analyses leading to product or business strategy insights. You develop strong and trusted relationships with product executives and use your communication skills to change the way your partners approach problems, and influence product roadmaps. You are passionately driving your learning and growth in a dynamic, fast-paced environment.

In this role, you will work closely with the Enterprise Trust product management team to ensure our cloud is secure and ready for our enterprise customers. Whether it’s SSO, directory syncing, or enhanced security, you’ll be focused on supporting a broad portfolio of enterprise administration features and capabilities through their product lifecycle. You will often use imperfect data to influence strategic company decisions under tight timelines. We’re looking for someone who is excited about building a strong data foundation with analytical rigor and best practices to make us best of class. This is a role that will stretch you, accelerate your learning curve, and give you the chance to really leave your mark in the history of Atlassian.

On your first day, we'd expect you to have:

• Strong sense of accountability, self-drive, and the ability to function independently
• Extensive experience in analytics, statistics or closely related fields
• Proficiency in SQL and expertise in Python / R
• A strong intuition for crafting raw data and analysis into well-written and persuasive content
• The ability to prioritize your time wisely against multiple competing projects and requests
• Experience translating insights into decisions and actions that have a direct business impact
• Experience instrumenting data and supporting products and/or features through their lifecycle

It's great, but not required, if you have:

• Track record of presenting at meet-ups and conferences
• MS, MBA or PhD degree in a relevant topic

More about Customer Analytics

The Customer Analytics team at Atlassian is tasked to drive insights about our customers throughout their lifecycle with Atlassian. The team is responsible from defining and maintaining a customer health score, build and manage models to predict potential churn and work cross-functionally to help customers get more value from our product suite, drive insights on the multi-year effort to transition on-prem customers to Cloud. This team partner very closely with other analytics teams. We are a highly collaborative team with a high bar of rigorous analyses, and we love to have fun along the way.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.