Technical Specialist - Data & AI Applications

IBM
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Job Description

Your Role and Responsibilities

IBM’s Data and AI organization is currently seeking a Brand Technical Specialist with experience in Business Analytics and AI solutions for the National Markets Midwest Technical Sales team.

Brand Technical Specialist are the technical experts and advisors to clients, IBM sales teams and IBM Business Partners. As a Brand Technical Specialist, you understand the client’s business requirements, technical requirements, and competitive landscape. You also apply your business insights, build, and maintain client relationships, incorporate software and services into client solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients.

In This Role You Will

  • Actively develop and progress qualified opportunities with the IBM Sales Team
  • Act as a deep technical expert in sales opportunities, and leverage your experience to make presales engagements successful
  • Collaborate with other internal IBM teams to drive unmatched customer satisfaction
  • Maintain an understanding of the client’s industry, including industry trends, industry business processes
  • Deliver solution workshops, product demonstrations, technical education, and Proofs of Concept while articulating business value for our data management solutions
  • Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions
  • Support customers across the sales cycle
  • Assist with Request for Proposal (RFP)/Request for Information (RFI) and other technical questionnaires

#National_Technical

Introduction

  • IBM’s Data and AI organization fuels enterprise's journey to AI with data science. At IBM we build and scale AI with trust and transparency to drive digital transformation, deliver personalized customer experiences and help enterprises make more data-backed decisions.
  • Required Technical and Professional Expertise
  • Minimum of 3 years of previous experience in a Technical Sales/Solution Consultant/Sales Engineer role or a minimum of 3 years of previous experience developing, maintaining, or supporting data or Business Analytics/AI related systems in an enterprise setting.
  • Strong proficiency and understanding of SQL
  • Demonstrate problem solving on sophisticated and complex business challenges related to large volumes of data of various dimensional levels and analytical requirements.
  • Knowledge of one of the following types of solutions: analytics reporting or visualization, forecasting/planning, Customer Care/ Call Center, or AI [Natural Language Understanding/Processing, Chat Bots]
  • Experience working with the sales lifecycle and driving positive customer outcomes
  • Excellent interpersonal and communication (oral and written) skills at all levels of an organization
  • Driven and self-motivated with an entrepreneurial spirit and a commitment to excellence in everything they do
  • Ability to build and maintain positive business relationships with peers and clients
  • Preferred Technical and Professional Experience
  • Experience with IBM Business Analytics or AI solutions (Cognos, Planning Analytics, Watson Discovery, Watson Assistant, Watson API’s)
  • Competitive product experience a plus (Oracle, Tableau, Microsoft, Microstrategy, Google)

Required Education

  • High School Diploma/GED

Preferred Education

  • Bachelor's Degree

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

  • Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
  • Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
  • It's time to define your career.

About IBM

  • IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
  • Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
  • At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

  • IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
  • 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
  • World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
  • Well-being programs to support mental and physical health.
  • Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
  • Select educational reimbursement opportunities.
  • Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
  • Giving and volunteer programs to benefit charitable organizations and local communities.
  • Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

  • IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
  • IBM Vaccination Policy
  • This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.
  • Being You @ IBM
  • IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Country/Region

  • United States
  • State / Province

MULTIPLE

  • City / Township / Village

MULTIPLE CITIES

  • IBM Business Grou
  • Global Sales
  • Primary job category
  • Sales
  • Secondary Job Category
  • Technical Sales
  • Role ( Job Role )
  • Brand Technical Specialist
  • Employment Type
  • Full-Time
  • Contract type
  • Regular
  • Early Professional Track
  • Not Applicable - Professional Hire
  • Position Type
  • Professional
  • Travel Required
  • Up to 60% or 3 days a week (home on weekends - based on project requirements)
  • Company
  • (0147) International Business Machines Corporation
  • Is this role a commissionable/sales incentive based position?
  • Yes
  • ERBP
  • Yes

Company Info.

IBM

IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 290,000 employees serving clients in 177 countries. IBM Research provides unparalleled insight into business, industry and society by leveraging advanced computing architectures and methodologies to solve some of the world’s most pressing challenges.

  • Industry
    Information Technology,Computer software,Computer hardware
  • No. of Employees
    292,500
  • Location
    New Orchard Road, Armonk, New York, NY 10504, USA
  • Website
  • Jobs Posted

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