Program Manager, Strategy and Operations, Incentives Design

Key Skills

Java Programming, Python Programming, C++, C Programming, SQL, Apache Hadoop, Scala Programming, Machine learning techniques, Data science techniques, PyTorch, TensorFlow, MapReduce, R Programming

Job Description

Minimum qualifications:

• Bachelor's degree in Business, a quantitative field, or equivalent practical experience.
• 4 years of experience in a project management role at a management consulting firm or investment bank, or experience in a corporate role focused on advisory.
• Experience analyzing datasets and deriving and communicating insights to influence business strategy.

Preferred qualifications:

• Experience working with sales or sales teams at high-growth technology clients.
• Experience partnering with data science teams, developing predictive models, and managing data sets.
• Experience in manipulating data sets using SQL.
• Experience managing ambitious strategic and operationally complex projects with cross-functional teams.
• Impeccable business acumen, along with a natural inclination to formulate hypotheses, design tests, and use problem-solving techniques to evaluate solutions.

About the job

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

As a team, we provide business critical insights to shape the engagement strategy of our global sales and ensure alignment of goals and execution as we grow the business. Team members are experts in business strategy and operations, analytical and strategic, yet pragmatic and results-oriented.

As a Strategy and Operations Program Manager, you will be responsible for driving continuous improvement throughout the business by re-imagining every aspect of our business. You will drive improvements in incentives, customer segmentation and prioritization, engagement strategy, product engagement, and organization design.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the human face of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Drive key changes to Sales team programs, including detailed design, and execution of changes required to achieve future state objectives.
• Drive key analyses to support or refute design choices and measure overall business impact of proposed changes.
• Execute pilot tests including on-boarding testers, monitoring progress, troubleshooting issues, and evaluating outcomes against success metrics.
• Launch and land changes to sellers at scale by creating and adapting sales communications and trainings.