Would you like to impact the experience of millions of users per month? Be on the forefront of global digital transformation? Come join Azure Customer Experience (CXP), where we are committed to driving Azure growth through our relentless pursuit of satisfied Azure customers, by leading world-class customer reliability engagements, engineering modern customer-first experiences for scale, and embedding AI and ML-based insights across the ecosystem.
As the Azure CXP Data Science team, we leverage advanced analytics and ML/AI techniques to drive specific, measurable, and impactful improvements to key areas of Azure customer experience including engineering investments both within CXP as well as more broadly across Azure service and product engineering teams. In an environment of high opportunity and impact, we are looking for a strong lead who can deliver on key initiatives within the Data Science team as well as across the CXP Organization. The scope ranges from Excellence in DS to Compliance initiatives to adoption of standard Ways of Working (WoWs) resulting in quality and efficiency across the team.
Responsibilities
Qualifications
Working experience on any of the below technologies will be an added advantage:
What Makes This Job Great?
Exciting charter in an area of growth in the industry, with ample room for innovation and plenty challenges left to conquer.
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. It is one of the Big Five American information technology companies, alongside Google, Amazon, Apple, and Meta.
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2-4 year
Cambridge, Cambridgeshire, United Kingdom
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Cambridge, UK
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Cambridgeshire, UK
2-4 year
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2-4 year
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Redmond, WA, USA
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Redmond, WA, USA
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0-2 year
Vancouver, BC, Canada
2-4 year
Redmond, WA, USA
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Redmond, WA, USA
0-2 year
Redmond, WA, USA
0-2 year
Redmond, WA, USA
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Cambridge, UK
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Johannesburg, Gauteng, South Africa
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6-8 year
Herzliya, Tel Aviv, Israel
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6-8 year
Redmond, WA, USA
0-2 year
Adelaide SA, Australia; Brisbane QLD, Australia; Canberra ACT, Australia; Melbourne VIC, Australia; Sydney NSW, Australia
4-6 year
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0-2 year
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2-4 year
Austin, TX, USA; Dallas, TX, USA; Houston, TX, USA; Chicago, IL, USA; Boston, MA, USA; New York, NY, USA; San Francisco, CA, USA; Redmond, WA, USA
10-12 year
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4-6 year
Austin, TX, USA; Chicago, IL, USA; Dallas, TX, USA; Fort Worth, TX, USA; Houston, TX, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Philadelphia, PA, USA; Phoenix, AZ, USA; San Antonio, TX, USA; San Diego, CA, USA; San Francisco, CA, USA; San Jose, CA, USA; Sunnyvale, CA, USA
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