Sr. Data Scientist, Visualization & Data Intelligence

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

WHO WE ARE

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

JOB DESCRIPTION

Job Summary

The Xfinity WiFi Sr. Data Scientist will be responsible for enhancing the customer experience of Xfinity WiFi across a variety of environments and verticals. The Sr Data Scientist will work with cross functional data teams to ensure Xfinity WiFi delivers on its commitments of improving the customer experience while maximizing offload. The Sr Data Scientist will use their technical skill set to visualize deployment opportunities for wireless assets while providing insights into network usage, patterns, and experience metrics. The Sr. Data Scientist will also use their business acumen to prove network enhancements achieve business goals.

Job Description

Core Responsibilities

• Background in WiFi and wireless technologies, concepts, and designs to identify areas of opportunity as well as influence decision making processes.
• Map geolocation targets through tools such as GIS and QGIS based on product demand
• Build customer centric models and optimization analysis in tools such as tableau to support large scale wireless deployments that utilize online & offline data, structured & unstructured data, usage data and media/behavioral/attitudinal data.
• Develops and executes statistical and mathematical solutions to business problems. Frames problem, develops roadmap and communicates intended approach to develop solution.
• Uses analytical rigor and statistical methods to analyze large amounts of data, extracting actionable insights using advanced statistical techniques such as data analysis, data mining, optimization tools and machine learning techniques and statistics (e.g., predictive models, LTV, propensity models).
• Develop and deploy predictive models based on historical data that provide future predictions about customer behavior.
• Demonstrated ability to create executive level presentations and effectively communicate to various levels across the organization.
• Own business / technical interpretation of data trends in WiFi usage and network data.
• Experience working with a large, distributed team at scale and delivering features with an eye towards scalability.
• Comfortable challenging the status quo.
• Evaluate results against expected performance and identify areas for improvement.
• Collaborate with regional, divisional, and corporate personnel to implement WiFi plans and strategies.
• Demonstrates excellent project management and communication skills, with a proven track record of successful delivery on time, in line with budget expectations and to strategy.
• Develops and maintains effective relationships, with a focus on client delivery, collaboration and integrity.
• Ability to work independently and be a self-starter.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned

Education Level:

- Bachelor’s Degree or Equivalent; MBA preferred

Field of Study:

- Business, Computer Science, Information Systems

Years of Experience:

- Generally requires 7-10 years related experience

Job Requirements:

• Responds constructively to new demands, priorities, or challenges.
• Background in telecom preferred
• Confronts and works to resolve tough issues; takes an appropriate stand, when needed.
• Partners with, and influences teams, brings the customer voice into the discussion, improves processes and identifies new solutions that provide value to the customer.
• Solutions oriented-ability to think fast and move quickly to find the right offerings that will meet customer needs.
• Ability to handle multiple competing priorities in a fast-paced environment.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Master's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years