Jr Data Capture Analyst

Key Skills

Python Programming, SQL, Cloud computing

Job Description

Our Operations team is chock-full of smart, dedicated, and creative team members. We're passionate about iteration/ innovation and strive to continuously evolve our operational processes to drive efficiency and quality. We spend our time testing and measuring the data to drive our decision-making process. The Operations team is a tight-knit group of data analysts that value empathy, communication and trust – come join us! 

The purpose of the Jr Analyst role is to ensure that product data is efficiently flowing through all steps in the Data Processing Pipeline. This role will report to the Data Capture Manager and support multiple facets of our Operations team including image processing, data capture and data quality workstreams. As a junior role, this position is focused on supporting our operational processes and gaining vital knowledge and experience necessary to manage internal and external workstreams with support.

How You’ll Contribute

• Serve as a flexible internal resource, driving value within multiple workstreams
• Contribute to quarterly objectives and key results in line with wider business direction with Manager support 
• Mitigate customer impact by conducting root cause analysis of issues across multiple processes
• Ensure resolution of external customer tickets in accordance with our communicated SLA cycle times
• Collaborate with technology teams to identify and resolve internal bugs related to our processing platforms
• Work cross-functionally to drive operational efficiencies across multiple processes
• Create and maintain training exercises/ materials for offshore workforce 
• Analyze data generated from our vendor in order to provide feedback with the goal of increasing quality and production rates
• Analyze data generated from data science models in order to provide feedback with the goal of increasing quality and application rates
• Contribute to business intelligence dashboard creation/ maintenance to enable visibility into internal and external operational processes and associated KPIs

Qualifications

• You’re a motivated learner and not afraid to ask questions
• You have great time management 
• You excel in a fast-paced environment 
• You have excellent verbal and written communication skills
• You’ve got a bachelor's degree or equivalent combination of education and experience in a data/ technology organization

Additional Information

• All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.