Customer Engineer, Google Cloud Geo, Public Sector

Key Skills

JavaScript, Java Programming, Google Dataflow, Python Programming, SQL, GIS, LoadRunner

Job Description

• Master's degree in Computer Science, Geospatial Information Systems, Remote Sensing, or equivalent practical experience.
• 2 years of experience in a technical customer-facing role.
• Experience in Google Earth Engine, remote sensing, and GIS theories.
• Experience in full-stack/cloud web development (e.g., Python, JavaScript).

Preferred qualifications:

• Experience in a program/project management role in consulting, software development or systems engineering.
• Experience with mapping application development and integration using Google Maps platform or other web GIS platforms on web and/or mobile platforms.
• Experience in published research or open source utilities that leverage Google Earth Engine.
• Experience in areas such as remote sensing, geospatial data science, or machine learning.
• Experience with Google Cloud Platform development (e.g., Google Cloud Functions, Dataflow, Google Cloud Run/App Engine).
• Understanding of solution architecture within web environments.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will work with Public Sector agencies to help them successfully leverage Google’s Geospatial capabilities in their critical operations. Additionally, you'll help prospective customers and partners to understand the power of Google Earth Engine and Google Maps APIs and related offerings, explaining new and existing technical features, and problem-solving key technical issues.

You'll assist other Sales teams, problem-solving issues for our customers, liaising with Product Marketing and Engineering teams to keep up-to-date on industry trends, and devising enhancements to Geo products. You'll maintain on-going technical relationships and serve as the customer's advocate within Google, route issues, filing feature requests, and conducting regular best practice reviews to ensure their growth and success.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with customers to demonstrate and prototype Geo integrations in their environments.
• Work with various teams to resolve product problems affecting customer satisfaction.
• Manage technical aspects of solutions to include such activities as supporting bid responses, product and solution briefings, proof-of-concept work, and the creation of supporting technical resources.
• Prepare and deliver product messaging in an effort to highlight our value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management, and response documents.
• Design and implement solutions using products and geospatial solutions.