Big Data Operations Engineer - Automation

Key Skills

Java Programming, Python Programming, SQL, AWS, Terraform, Ansible

Job Description

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

We are looking for a Big Data Operation Engineer with strong automation skills to ensure smooth function of data pipeline, self-motivated to continuously find optimization and deliver excellent results leveraging various tools.

About the Role

• Understand Big Data architecture and implement large-scale data processing environment
• Design then implement highly effective automated methods to build and update big data infrastructure
• Manage and operate Big Data application system stack on daily basis
• Determine operation metrics to measure operation and service quality
• Setup goals to effectively increase service quality to meet business and operation's requirements
• Work with the Big Data engineers to ensure data ingestion, transformation and data at rest smoothly
• Drive issue resolutions and root cause analysis with on-call duty
• Monitor data performance and modify infrastructure

About You

• 3+ years of recent experience in data operation engineering
• Bachelor's Degree or more in Computer Science or a related field
• You will report to your hiring manager and work with different teams in the Zoom Meeting Vertical
• You developer with python, shell scripting, and Java to automate infrastructure buildup and changes
• You have experience with manageability and automation interface of AWS services
• You are experienced in Cloudera CDH/CDP platform or AWS Cloud Services, e.g., EC2, EMR will be a big plus
• You hold operation, production support, and troubleshooting experience
• You have knowledge of system design and implementation towards infrastructure management and operations
• You have programming experience in Ansible, Terraform, Chef (or any infrastructure as code), and will learn new programming languages to meet goals
• You find satisfaction in a job well done, feel happy to help team members and solve complex issues together