Manager

Key Skills

Salesforce, SQL, Alteryx, Business Intelligence, Google Analytics, Forecasting, Adobe Analytics, Advanced Analytics

Job Description

US Commercial Operations Analyst

Analytics:

• Provide national and sub-national reporting and analyses to support the broad commercial organization and the senior sales and marketing management team.
• Provide a wide variety of ad hoc support for sales operations and sales management; include complex modeling and professionally packages presentations.
• Assist in market potential analytics, territory and sales force sizing exercises, including the aggregation of data from a variety of disparate sources & systems into databases and models for data-driven decision making.
• Participate in customer level analyses, including HCO and HCP valuation, segmentation, and targeting.
• Ensuring proper documentation and control of processes.
• Create and support a robust suite of copay, rebate, and other brand analytics. This includes copay program tracking, ROI measurement, benefit design, price sensitivity analyses and coverage gap studies.
• Develops seamless, collaborative, cross-functional approaches to problem solving and holistic cross-customer analysis

Sales Force Effectiveness:

• Develop, model and administer sales incentive plans, sales reports and dashboards.
• Coordinating sales force size & structure analyses, as required based on business need.
• Develop single brand and portfolio optimization with brand teams incorporating Competitive Intelligence and expected market events. Integrate into call planning and team capacity tactics.
• Govern well-controlled and documented processes for call planning and targeting, ensuring adherence to regulatory and compliance policies/standards to ensure readiness for internal/external audits and reviews.
• Utilize expertise in univariate and multivariate techniques, including General and Generalized Linear Models, Decision Trees, Structural Equation Modeling, variable reduction (EFA, PCA) Clustering.

Qualifications:

• More than 5+ years of relevant industry experience within US pharma/biotech, a CRO or consulting is required.
• Proficiency in data management platforms (such as Microsoft SQL), statistical modeling packages (such as SAS, R and/or Python), or Microsoft Excel; Extensive experience in performance metrics and reporting, analytics, goal setting, and balanced score cards
• Ability to translate complex business questions and requirements and develop effective solutions
• Ability to mine data to identify trends
• Willing to work in late night shifts to support US based commercial operations team
• Strong business acumen
• Excellent written and verbal communication skills
• Excellent analytical and financial skills
• Self-motivated, works effectively under pressure
• Detail oriented